Forum Discussion

gautamk's avatar
gautamk
Ideator I
7 years ago

unable to open http://localhost/InnovatorServer/Server/InnovatorServer.aspx in browser

Hi there!

I have installed innovator 11 on windows 7.

Mircosoft SQL SERVER - 14.

Configured IIS from Built-in component of Windows 7 - IIS version is 7.5( as per Microsoft document )

IIS is correctly configured. I have created helloworld asp page and placed in in wwwroot just to be sure IIS runs smoothly and the asp page does run. 

.However when accessed localhost/.../InnovatorServer.aspx IIS throws the Error - 

This page isn’t working

localhost is currently unable to handle this request.

HTTP ERROR 500

Any help is highly appreciated. Thank you

Regards,

Gautam

Errors
Installation

5 Replies

  • Gopikrishnan's avatar
    Gopikrishnan
    Ideator I
    7 years ago

    Hi Gautam

    1. Ensure that MSSQLServer and World Wide Web Publishing Service services are running.

    2. If yes, check IIS is running.

    3. Also check http://localhost/ and verify it is landing to IIS page

    4. Check .NET Framework 3.5 and 4.8, Internet Information Services is enabled in Turn Windows Features On or Off

    Thank You

    Gopikrishnan

    • gautamk's avatar
      gautamk
      Ideator I
      7 years ago

      Hello Gopikrishnan,

      Thank you for your inputs. 

      I checked with all the points you mentioned and everything is in place.

      Guessing ASP.NET is not registered with IIS I ran following command

      C:\Windows\Microsoft.NET\Framework64\v4.0.30319> aspnet_regiis.exe -i 

      Now I am getting following error

      ---------------------------------------------------------------------------------------------------------------------------------------

      This XML file does not appear to have any style information associated with it. The document tree is shown below.
      <SOAP-ENV:Envelope xmlns:SOAP-ENV="schemas.xmlsoap.org/.../">
      <SOAP-ENV:Body>
      <SOAP-ENV:Fault xmlns:af="www.aras.com/InnovatorFault">
      <faultcode>SOAP-ENV:Server</faultcode>
      <faultstring>
      <![CDATA[
      Database Name Or Database Description Is Wrong. (Check your request and server configuration file)
      ]]>
      </faultstring>
      <detail>
      <af:legacy_detail>
      <![CDATA[
      Database Name Or Database Description Is Wrong. (Check your request and server configuration file)
      ]]>
      </af:legacy_detail>
      <af:exception message=" Database Name Or Database Description Is Wrong. (Check your request and server configuration file)" type="Aras.Server.Core.InnovatorServerException"/>
      </detail>
      </SOAP-ENV:Fault>
      </SOAP-ENV:Body>
      </SOAP-ENV:Envelope>
      • gautamk's avatar
        gautamk
        Ideator I
        7 years ago

        Hi there,

        I think we should not use the URL directly. Instead when I use "http://localhost/InnovatorServer" it pops up the login page.