Recent Discussions
Aras Innovator 2025 Installation Error - HTTP 500 on IIS
Hello, I am trying to install Aras Innovator 2025 on Windows 10 with the following configuration: SQL Server 2022 Express (HOURANI\TEW_SQLEXPRESS) IIS 10 ASP.NET 4.8 The installation wizard completed successfully, but when I try to access the application at http://localhost/InnovatorServer/Client/index.aspx I get HTTP Error 500. What I have done so far: SQL Server authentication is enabled Database InnovatorSolutions created successfully Users innovator and innovator_regular created with correct permissions InnovatorServer application added manually in IIS ASP.NET 4.8 enabled in Windows Features ASP.NET Core Hosting Bundle installed Question: What could cause HTTP 500 after a successful installation? Is there a specific IIS configuration needed for Aras Innovator 2025? Thank you!0likes1CommentLog how many times an item has been opened
Hello, we are looking into measuring how much items/modules are beeing used by our users. I think if you add a client method to a item, that should be no problem with an OnShowItem event and then increase a number on a table somewhere. But is there are global approach that we don't have to insert such a method in each item we want to track? Any ideas are welcome, thanks in advance.Import Package Fails with Foreign Key Constraint Error
Hi Team, I am encountering an issue while importing a package in Aras Innovator. The import fails with a SQL foreign key constraint error related to Item Action. Error Message Import package 'com.aras.innovator.solution.PLM' failed with message: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK__ITEM_ACTI__RELAT__002AF460". The conflict occurred in database "OGE_innovator31_RE7", table "innovator.ACTION", column 'ID'. The statement has been terminated. SQL: UPDATE [ITEM_ACTION] SET [RELATED_ID] = @related_id WHERE [ID] = @id Help me to solve this error. Thanks0likes1CommentAML Relationship traversal — filtering items from the related side
I have a relationship between two item types structured as: ItemTypeA (source) → RelationshipType → ItemTypeB (related) When querying from the source side it works correctly: <Item type="ItemTypeA" action="get"> <Relationships> <Item type="RelationshipType" action="get" select="related_id"/> </Relationships> </Item> But when I try to filter ItemTypeB by a property on ItemTypeA using the Relationships block, it returns zero results: <Item type="ItemTypeB" action="get"> <Relationships> <Item type="RelationshipType" action="get"> <source_id> <Item type="ItemTypeA" action="get"> <some_property condition="like">value%</some_property> </Item> </source_id> </Item> </Relationships> </Item> Using a SQL subquery in the where attribute is also not an option as Aras explicitly blocks it with: <Item type="ItemTypeB" action="get" where="ItemTypeB.id IN (SELECT related_id FROM RelationshipType WHERE source_id IN (SELECT id FROM ItemTypeA WHERE some_property LIKE 'value%'))"> </Item> Error:ItemAnalysisException SELECT is forbidden in whereattribute Question: Is there any supported AML syntax to filter items from the related side of a relationship without a separate pre-query? Or is a two-call approach the only supported option?0likes5CommentsVariant Management
Hello Team, I have below Part BOM structure. By using Variant Management I can filter out P2,P3,P4 Parts but if I want to filter the sub assembly parts like P2.1, P2.2, P2.3, P2.4 based on features option selection based on configuration how to do it? If I'm selecting P2 Part then by default all child parts are rendering. I checked the vm_BreakdownStructureResolution query definition but unable to find out any filter criteria for subassembly level. Regards, Suhas0likes1CommentConversion Task failing due to 'License text is empty' error
Hello Team, I need help with Aras CAD to PDF conversion issue. Conversion task was working earlier, but it is now failing with the below license-related error in Conversion Task errors Event Handler: InvokeStandardConverter Event Type: OnConvert Status: Failed Event Handler Error: Aras.ConversionFramework.Exceptions.EventCallbackErrorException: See inner exception for details: ---> System.Exception ---> System.ServiceModel.FaultException: Error occurred during conversion: Exit Code:1 Command line arguments were: --sc_compute_bounding_boxes "All" --input_pdf_template_file "C:\Aras_Server\12_AutoLEAN\Hoops_Converter\Templates\Blank_Template_L.pdf" --output_pdf "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.pdf" --output_png "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.png" --output_png_resolution "150x150" --output_scs "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.scs" --output_xml_assemblytree "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.xml" --output_prc "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.prc" --background_color "1.0, 1.0, 1.0" --output_logfile "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT" --input "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.par" View the following log for details: License log 06/06/2026 09:39:14: Consume ArasCadConverter data was started. 06/06/2026 09:39:15: Server was unable to process request. ---> Aras.Server.Licensing.FeatureLicenseValidationException ---> The feature license you are attempting to use has encountered a restriction. Converter log Converter output License text is empty at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.TaskCreator.<>c__DisplayClass1_0.<CreateGenericTask>b__0(IAsyncResult asyncResult) --- End of stack trace from previous location --- at Aras.Server.Conversion.Activities.RunConvertOperationHandler.ExecuteConvertOperationAsync(ConversionServiceClient client, String task, ConversionOperationContext context, Uri conversionServerUrl, ProtocolInfo protocolInfo, IAuthenticator authenticator, Boolean isFirstTry) in C:\Builds\CI\40942\Innovator.git\CompilableCode\Aras.Server.Conversion\Activities\RunConvertOperation\RunConvertOperationHandler.cs:line 135 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTask.<>c__DisplayClass40_0.<OnConvertCompleted>b__1() in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 254 at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 166 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 170 at Aras.ConversionFramework.Models.ConversionTask.ExecuteEventHandlers(ConversionTaskEventType eventType) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 319 This is happening during CAD to PDF conversion using the Conversion Server/HOOPS converter. Though I have already activated all required licenses, but the conversion task is still failing. Please revert me back if somebody has already faced this.Aras documentation sources
Hi, I am looking for an authoritative source for Aras documentation. I assume that docs.aras.com is the main entry point. I have noticed, that some documents are duplicated, or have multiple was of accessing them. For example in the top menu, below Help Center, there is an entry Documentation, which leads back the same site, docs.aras.com. On the right side, there are links to "Knowledgebases" , which are gated behind an "Aras community/subscriber" login, but they also lead back to the same documents, that are already accessible from the main page. Are there any other documents, that are not available though this page, specifically regarding administration of the Aras platform? Thanks and best regards, ThomasSolvedUse of wildcards in a Multi-value Lists
Is there a way to make multi-value lists (not in search grid) searchable via wildcards (*, $, |,...)? Many times the dropdown lists are long: codes must be known by heart, or descriptions need to be 100% correct. Having the ability to use wildcards would increase user efficiency and experience.How to get comment value during Item promotion via Lifecycle
Hi Community, I have a short question regarding the 'Get Comment' feature that we can use in LIfeCycles. When we choose "Get Comment = 1" for a LifeCycle Transition, the end user will be asked with a dialog to add some notes why the lifecycle was changed. Is it possible to get this comment value from Pre or Post or may be some other way? Thanks a alot.
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