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ArasUser's avatar
ArasUser
Ideator I
6 years ago

Installing Aras kills IIS?

I have been trying to install Aras on a new server. I install IIS according to the various guides and installation documents. IIS runs fine and I can reboot the machine multiple times and the service seems stable.

As soon as I install Aras I get a 500.19 error when attempting to hit localhost, localhost/.../ throws a 500 error, and then after a reboot IIS will no longer start. I have tried various "fixes" from the forum but nothing is working. This is my 8th time through the install trying various things and I'm getting nowhere.

What is going on? How can I troubleshoot this?

Thank you

8 Replies

  • kaftab1's avatar
    kaftab1
    Creator I
    6 years ago

    Hello. Did you figure this out? I have the same issue.

    • angela's avatar
      angela
      Catalyst II
      6 years ago

      This one is an issue that affects newer Innovator versions. I have seen it in 12SP7. IIS was killed completely after installing Innovator, literally nothing worked anymore.

      We were able to fix it this way:

      1. Go to C: \ Windows \ system32 \ inetsrv \ config \ applicationHost.config

      2. Remove the these 3 lines in the file. In our case IIS instantly worked again after this modification.

      • Gaurav_Patil's avatar
        Gaurav_Patil
        Ideator I
        3 years ago

        thank you so much  ARAS 22 i could install wiith this workaround

  • Former Member's avatar
    Former Member
    Not applicable
    3 years ago

    It seems like you're facing a complicated issue with your IIS after installing Aras. To troubleshoot, you can start by checking the event viewer for specific error messages related to IIS or Aras installation. Ensure that Aras is compatible with your server environment, including IIS version and configurations. Sometimes conflicts arise due to port or permission settings. Additionally, consider reaching out to Aras support or community forums for specialized assistance. Meanwhile, if you're looking for a different tech experience, explore gaming options like Gorebox (PC emulator) or Dynamons World (for Windows, Mac) for a break from troubleshooting.

  • Fazit78's avatar
    Fazit78
    Ideator I
    1 year ago

    Hey! Facing IIS issues with Aras install too. Double-check your IIS role services, especially ASP.NET and ISAPI Filters/Extensions. Sometimes, missed prerequisites cause the server to behave strangely. While troubleshooting, maybe unwind and play some Uno Online to relieve stress? Good luck!

  • Fazit78's avatar
    Fazit78
    Ideator I
    1 year ago

    Hey! Facing IIS issues with Aras install too. Double-check your IIS role services, especially ASP.NET and ISAPI Filters/Extensions. Sometimes, missed prerequisites cause the server to behave strangely. While troubleshooting, maybe unwind and play some Uno Online to relieve stress? Good luck!