Forum Discussion

gautamk's avatar
gautamk
Ideator I
7 years ago

unable to open http://localhost/InnovatorServer/Server/InnovatorServer.aspx in browser

Hi there! I have installed innovator 11 on windows 7. Mircosoft SQL SERVER - 14. Configured IIS from Built-in component of Windows 7 - IIS version is 7.5( as per Microsoft document ) IIS is c...
Errors
Installation
Gopikrishnan's avatar
Gopikrishnan
Ideator I
7 years ago

Hi Gautam

1. Ensure that MSSQLServer and World Wide Web Publishing Service services are running.

2. If yes, check IIS is running.

3. Also check http://localhost/ and verify it is landing to IIS page

4. Check .NET Framework 3.5 and 4.8, Internet Information Services is enabled in Turn Windows Features On or Off

Thank You

Gopikrishnan

gautamk's avatar
gautamk
Ideator I
7 years ago

Hello Gopikrishnan,

Thank you for your inputs. 

I checked with all the points you mentioned and everything is in place.

Guessing ASP.NET is not registered with IIS I ran following command

C:\Windows\Microsoft.NET\Framework64\v4.0.30319> aspnet_regiis.exe -i 

Now I am getting following error

---------------------------------------------------------------------------------------------------------------------------------------

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<SOAP-ENV:Envelope xmlns:SOAP-ENV="schemas.xmlsoap.org/.../">
<SOAP-ENV:Body>
<SOAP-ENV:Fault xmlns:af="www.aras.com/InnovatorFault">
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>
<![CDATA[
Database Name Or Database Description Is Wrong. (Check your request and server configuration file)
]]>
</faultstring>
<detail>
<af:legacy_detail>
<![CDATA[
Database Name Or Database Description Is Wrong. (Check your request and server configuration file)
]]>
</af:legacy_detail>
<af:exception message=" Database Name Or Database Description Is Wrong. (Check your request and server configuration file)" type="Aras.Server.Core.InnovatorServerException"/>
</detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
  • gautamk's avatar
    gautamk
    Ideator I
    7 years ago

    Hi there,

    I think we should not use the URL directly. Instead when I use "http://localhost/InnovatorServer" it pops up the login page.

    • christopher_gillis's avatar
      christopher_gillis
      New Member
      7 years ago

      Hello,

      I just want to chime in and confirm that you should not navigate to /Server/InnovatorServer.aspx directly. Instead, you should login with just the WebAlias that was set up during the installation of Aras Innovator as you have pointed out in your comment. This will redirect you to the appropriate login page. 

      Chris

      Christopher Gillis

      Aras Labs Software Engineer

      • gautamk's avatar
        gautamk
        Ideator I
        7 years ago

        Hello Christopher,

        Right. Thank you for your comments.

        Gautam Kulkarni