Forum Discussion

Morgan's avatar
Morgan
Ideator I
5 years ago
Solved

Item Type issue after Import

Hi Community, Strange issue here. I exported an item type and it necessary relationships over from my development server to my test server. I can create items in the item type just fine.  What...
Errors
Export Packages
Import Packages
ItemTypes
  • Morgan's avatar
    Morgan
    5 years ago

    I solved the issue...

    I had a custom icon that was not importing correctly. I added the images to the Innovator\Client\images folder and modified the AML to account for the new location within the import file and imported the solution to both databases to ensure parity.

Gopikrishnan's avatar
Gopikrishnan
Ideator I
5 years ago

Can you try relogin to application and check once

  • Morgan's avatar
    Morgan
    Ideator I
    5 years ago

    Hello, I've tried clearing cache, logging in as different users, and different client machines. The result is the same.

    I've also tried to restart the server just to make sure.