Forum Discussion

Morgan's avatar
Morgan
Ideator I
5 years ago
Solved

Item Type issue after Import

Hi Community,

Strange issue here. I exported an item type and it necessary relationships over from my development server to my test server. I can create items in the item type just fine. 

What I can't do -

Edit the item type - presented with error "The method 'cui_ivicb_edit_click' failed." The claim flag still checks but no changes can be saved as the UI never updates to allow Save/Done/Discard. I thought this could be a cui issue but the configuration for this matches as well. Nothing special was done to any of the CUI items.

The name field is blank on the item type along with a few other discrepancies from the original item as seen in development.

When using the Search for or Home screen tile button, the search grid does not load.

I have tried re-verifying relationships and exported items. Everything lines up. Any suggestions would be helpful.

  • I solved the issue...

    I had a custom icon that was not importing correctly. I added the images to the Innovator\Client\images folder and modified the AML to account for the new location within the import file and imported the solution to both databases to ensure parity.

3 Replies

  • I solved the issue...

    I had a custom icon that was not importing correctly. I added the images to the Innovator\Client\images folder and modified the AML to account for the new location within the import file and imported the solution to both databases to ensure parity.

    • Morgan's avatar
      Morgan
      Ideator I

      Hello, I've tried clearing cache, logging in as different users, and different client machines. The result is the same.

      I've also tried to restart the server just to make sure.