Hello,
I have limited experience with this specific setup, but based on what I’ve seen, the issue may be related to the converter licensing rather than the main Innovator license.
The Conversion Server framework itself relies on the Innovator license, but the CAD/HOOPS converter has its own license mechanism, which is configured separately.
From your error:
License text is empty
FeatureLicenseValidationException
it looks like the converter is unable to read its license at runtime.
what I would check first:
- Verify that the HOOPS license file exists on the Conversion Server machine and is not empty
- Check that the path to the license file is correctly configured (in the converter config)
- Ensure the account running the Aras Agent Service has read access to the license file
Regards
Michael
