Conversion Task failing due to 'License text is empty' error
Hello Team, I need help with Aras CAD to PDF conversion issue. Conversion task was working earlier, but it is now failing with the below license-related error in Conversion Task errors Event Handler: InvokeStandardConverter Event Type: OnConvert Status: Failed Event Handler Error: Aras.ConversionFramework.Exceptions.EventCallbackErrorException: See inner exception for details: ---> System.Exception ---> System.ServiceModel.FaultException: Error occurred during conversion: Exit Code:1 Command line arguments were: --sc_compute_bounding_boxes "All" --input_pdf_template_file "C:\Aras_Server\12_AutoLEAN\Hoops_Converter\Templates\Blank_Template_L.pdf" --output_pdf "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.pdf" --output_png "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.png" --output_png_resolution "150x150" --output_scs "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.scs" --output_xml_assemblytree "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.xml" --output_prc "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.prc" --background_color "1.0, 1.0, 1.0" --output_logfile "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT" --input "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.par" View the following log for details: License log 06/06/2026 09:39:14: Consume ArasCadConverter data was started. 06/06/2026 09:39:15: Server was unable to process request. ---> Aras.Server.Licensing.FeatureLicenseValidationException ---> The feature license you are attempting to use has encountered a restriction. Converter log Converter output License text is empty at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.TaskCreator.<>c__DisplayClass1_0.<CreateGenericTask>b__0(IAsyncResult asyncResult) --- End of stack trace from previous location --- at Aras.Server.Conversion.Activities.RunConvertOperationHandler.ExecuteConvertOperationAsync(ConversionServiceClient client, String task, ConversionOperationContext context, Uri conversionServerUrl, ProtocolInfo protocolInfo, IAuthenticator authenticator, Boolean isFirstTry) in C:\Builds\CI\40942\Innovator.git\CompilableCode\Aras.Server.Conversion\Activities\RunConvertOperation\RunConvertOperationHandler.cs:line 135 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTask.<>c__DisplayClass40_0.<OnConvertCompleted>b__1() in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 254 at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 166 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 170 at Aras.ConversionFramework.Models.ConversionTask.ExecuteEventHandlers(ConversionTaskEventType eventType) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 319 This is happening during CAD to PDF conversion using the Conversion Server/HOOPS converter. Though I have already activated all required licenses, but the conversion task is still failing. Please revert me back if somebody has already faced this.
Customizing BatchLoader in ARAS 31 to Add Users with Identities
Hi everyone, I recently migrated from ARAS version 11 to version 31. In ARAS 11, we used the BatchLoader tool to import user data from an Excel file, which included both user details and their associated identities. However, after migrating to ARAS 31, I noticed that the BatchLoader no longer supports adding users and identities together in a single operation. The AML mapping now restricts us to using only one ItemType at a time, which makes it difficult to replicate our previous process. Has anyone tried customizing the BatchLoader in ARAS 31 to overcome this limitation? I’d really appreciate any guidance or suggestions on how to achieve this. Thanks in advance for your help! — Salini
How do you import Excel BOM data into Aras Innovator open version?
Hello, I currently use the open, free version of Aras Innovator and am having difficulty figuring out how to store BOM data within the tool. I have seen from other posts that subscribers have access to a direct import functionality and also some kind of batch loader. For the latest free version of ARAS, what are the exact steps to import an excel file containing BOM data into Aras? Any help would be greatly appreciated.
How to batch download and upload files?
Under Documents, Type= Setup Sheet, State = Released, are documents that are in excel and they have to be converted to pdf I guess the first the step woudl be to get the meta data, Document name, ID, Related Files, and File ID. Then loop through this file to download them. But then what would the path be to download this. How do I go about this? Thanks!!Upload missing document relationship in Process Plan. "Add" statement doesn't work
I need to upload relationship between Operation Document and the Documents. As you can see from the picture below the hierarchy of Process Plan is: Process Plan--> Operation Number (which is `sort_order`, in this case it is 20)-->Document I have an excel sheet of the missing documents that need to show under an operation (20) The document relationship cannot by uploaded just to Operation because the operation 20 will exist under other Process Plans. However, under one process plan the operation number is unique, so in this case there will be only one operation with sort_order 20. The documents already exist, I just need them to be shown here. From the AML script I have the `get` command works. The code is below. <AML> <Item type="mpp_processPlan" action="get"> <item_number>080824-S10</item_number> <Relationships> <Item type="mpp_Operation" action="get"> <sort_order>20</sort_order> <Relationships> <Item type="mpp_operationDocument" action="get"> </Item> </Relationships> </Item> </Relationships> </Item> </AML> However, in the above script in the line `<Item type="mpp_operationDocument" action="get">` when `action = Update` it won't work. Basically the following doesn't work <AML> <Item type="mpp_processPlan" action="get"> <item_number>080824-S10</item_number> <Relationships> <Item type="mpp_Operation" action="get"> <sort_order>20</sort_order> <Relationships> <Item type="mpp_operationDocument" action="Update"> <item_number>MADL074161</item_number> </Item> </Relationships> </Item> </Relationships> </Item> </AML> Result of scriopt with all `action=get` 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Error when try to upload a file ARAS 12
When I try to upload a file in my Item Type, I receive the error Multiple Errors: DoPhysicalFiles - SendRequestToVaultServer: invalid_client -, it was working normally, but today start to show this issue. Someone pass by this issue and can help me? Thanks a lot.
Loading files using BeforeAMLPackagesImport script
Hello All, I am loading some custom help pages as items in Innovator as part of an AML package. These items have pictures attached to them so I know I need to load the pictures separately through a BeforeAMLPackagesImport script (or just before the help items on the import.manifest file?) I need these items (and the files that the items rely on) to load with a new build. The question is, how would I script to load those files into the database?
Upload Multiple files in a single click
Dear Aras Community. How can I upload multiple files in Document Files Relationship tab. I have tried using a html code to add a file input to allow multiple file selection. but as file path is restricted or hidden, it is not possible for me to create a file item. Any leads would help me great. Thanks, Super A.
