When I try to upload a file in my Item Type, I receive the error Multiple Errors: DoPhysicalFiles - SendRequestToVaultServer: invalid_client -, it was working normally, but today start to show this issue.
Someone pass by this issue and can help me? Thanks a lot.
Have you changed anything regarding the vault server?
If you haven´t touched anything, it´s maybe related to your network or even could be a hardware issue. Check if you can access the drive that store your vault data. If your vault drive is still accessible, try to reset IIS and the application pools.
Tks for all, I found the route issue cause, in my case my certificates are out of date, and I fixed it by regenerating new certificates following the topic www.aras.com/.../8428
Hi Helio,
glad to hear you found this solution! I am pretty sure we will see your question multiple times this year! (you just had the bad luck to be the first affected person).
Expired certificates where a huge topic two years ago. Cause at this time the typical I12 user used Innovator for two years.
Now again 2 years have past, and the same certificates will expire again. I will also be affected in a few weeks, but luckily already have the topic in my maintenance plan.
Be prepared for 2026 where people will ask the same question again! [emoticon:44a8a53ad3364ea78a16c5a3229f75bb]
Angela
P.S. I will copy&paste my warning from the previous post (something that Aras should do, but I assume they enjoy the chaos this topic creates on a regular basis):
IMPORTANT: For anyone who came across this post by accident: If you use the same Innovator 12+,14+ or Release 2023 instance for around 2 years, check the validity of your certificates. You might be affected by the topic of this post too.
