Failed to Fetch error
Hi all, I have been getting a 'failed to fetch' message over the past month when opening and searching across Aras. I get the message and the content usually won't load, but sometimes does. It's very intermittent (few times per week), and I've tried local troubleshooting but am not having any luck getting it to go away permanently. Has anyone seen this? I'm on version 22 (SaaS).
UI doesn't load for one user - anyone had a similar problem?
On our test server, on one particular database, one particular user doesn't get an UI when logging in. I've tried digging into the frontend calls, and it seems it's this call: https://{our test server}/Server/MetaData.asmx/GetConfigurableUi?accept=json&database={one particular db}&date=2025-05-02T13%3A01%3A58.94&item_classification=%25all_grouped_by_classification%25&item_type_id=&lang=en&location_name=TOC&user={me} which fails, with a "not a single item" fault. I am in fact logged in, and can e.g. go see the session information on the user button. Deleting all client side caches or logging in with incognito mode makes no difference. Have anyone else experienced this?
Problem enabling user for Project/program TOC: PresentationConfiguration already exists
Hi, I have this problem: When I try to add a new user in the TOC access I have the error: PresentationConfiguration already exists I can't understand where is the problem, the presentation configuration is empty Thanks StefanoMPP 2025 Release (14.0.3) Corrupt Archive
Hello, When attempting to download Manufacturing Process Planning version 2025 Release (14.0.3) via Aras Update, the "Download is failed." Aras Update logs: [embed:dc8ab71f-3b98-42d9-b0f6-e21e02a0f8e2:a821e795-7faf-4c9d-bb35-be36ae44a7df:type=text&text=2025-09-02%2009%3A54%3A55%2C868%20%5BERROR%5D%20%2811%29%20-%20System.IO.InvalidDataException%3A%20A%20local%20file%20header%20is%20corrupt.%0D%0A%20%20%20at%20System.IO.Compression.ZipArchiveEntry.ThrowIfNotOpenable%28Boolean%20needToUncompress%2C%20Boolean%20needToLoadIntoMemory%29%0D%0A%20%20%20at%20System.IO.Compression.ZipArchiveEntry.OpenInReadMode%28Boolean%20checkOpenable%29%0D%0A%20%20%20at%20System.IO.Compression.ZipFileExtensions.ExtractToFile%28ZipArchiveEntry%20source%2C%20String%20destinationFileName%2C%20Boolean%20overwrite%29%0D%0A%20%20%20at%20System.IO.Compression.ZipFileExtensions.ExtractToDirectory%28ZipArchive%20source%2C%20String%20destinationDirectoryName%29%0D%0A%20%20%20at%20System.IO.Compression.ZipFile.ExtractToDirectory%28String%20sourceArchiveFileName%2C%20String%20destinationDirectoryName%2C%20Encoding%20entryNameEncoding%29%0D%0A%20%20%20at%20Aras.Tools.ArasUpdateCore.Implementations.FileManager.DecompressZip%28String%20packagePath%2C%20String%20zipPath%2C%20String%20extractPath%2C%20Boolean%20isDeleteAfterDecompress%29%0D%0A%20%20%20at%20Aras.Tools.ArasUpdateCore.Implementations.Archiver.DecompressZip%28String%20packagePath%2C%20String%20zipPath%2C%20Boolean%20isDeleteAfterDecompress%29%0D%0A%20%20%20at%20Aras.Tools.ArasUpdateCore.Implementations.Commands.DecompressZipCommand.Execute%28CancellationToken%20cancellationToken%29%0D%0A%20%20%20at%20Aras.Tools.ArasUpdateCore.Implementations.Commands.CompositeCommands.DownloadCommand.Execute%28CancellationToken%20cancellationToken%29] Opened C:\ProgramData\Aras\ArasUpdate\MPP and attempted to manually extract 14.03.130, and extract fails: Tested the archive for 14.03.130 with 7-Zip, and it is reported as not an archive: Additionally, this issue was replicated on several systems, and I attempted to run Aras Update as Administrator. Are there any other options for getting the archive? I am not a subscriber, so I do not have FTP access.
RESTFul API Delete Method Error 405
I tried to delete ItemType by following the Document about RESTful API in Aras. For example, PostMan was called as below (DELETE) localhost/.../exItemType ('abcde') If you call it url A 405.0 - Method Not Allowed error message is returned. Additionally, I tried to remove the RelationshipShip for itemType, but the same error occurred. Relationship remove was also carried out according to Document's method. For example, PostMan was called as below (DELETE) localhost/.../$ref This also returns an error of 405. How can I use RESTful to remove itemType?ARAS 31 soap-env:server authentication failed for admin authentication failed for admin
Hai, We have upgraded to ARAS 31 from 12. The migration is in progress. While login from application Its working fine. But while login from web API we are getting an error "soap-env:server authentication failed for admin authentication failed for admin" We have tried to give the password in MD5 hash format for username admin. But the error not yet solved. can anyone help us on this? Thanks in advance, Salini
Feature licenses error when activate
We are using a stand-alone server currently until we get ARAS fully stood up, then we will go live. We received the feature license keys and went to activate feature key but we keep receiving the pictured error below. It also pops up upon entering our database. Has anyone seen the below error before?
