Notifications

16 Topics

Notification Message Acknowledgements not stored reliable. What can be the reason?
Hi community, I use Notification Message to inform users about new updates in the system. I most of the time use the "once" option, so user don´t get the Message anymore after they confirmed it with the OK button. Problem: The storing of the Message Acknowledgements feedback doesn´t work reliable anymore. For some users the db entry will be saved, but for most others not. This leads to the result that users get repeating notification when they login. What can be the reason for this behavior? Notification worked fine more me in the past. I found some hints in the browser debugger, but were not able to determine the root cause yet: userNotifications.js:391 Uncaught TypeError: Cannot read properties of null (reading 'parameters') at a (userNotifications.js:391:41) Any hints highly appreciated :D Best regards Angela
AngelaIp
3 years ago Place Getting Started
504Views
0likes
1Comment
SSVC email message contains incorrect item URL - how to modify?
Hello all, I am currently testing SSVC email notifications and notice they are showing the wrong URL for the Item link, using 'localhost' as the prefix. I have checked all my configuration files and do not appear to be using localhost anywhere. Where is the email notification pulling this value from and/or how can I modify the format? The email message template doesn't have a typical query string and shows the following: <table border="0" cellspacing="0" cellpadding="0" id="templateContainer" style="font-family: Arial,Helvetica,sans-serif; max-width: 600px"> <tbody style="max-width: inherit;"> <tr> <td style="border-bottom: 1px solid #d4d4d4; padding-bottom: 10px; color: #444444">{NotificationDescription}</td> </tr> {Messages} </tbody> </table> Any help is appreciated. Our version is Innovator 12 SP14.
Don_Jackson
3 years ago Place Development
1.6KViews
0likes
5Comments
Send emails from a C# Method not working
Hello, I am trying to send an email from within a C# method but I am not receiving the message in my email. My code is made up of trying to check a url and then return if the url returned with an OK status or a 404 Error. When I get to the part where I want to send the email to myself it runs the code but I do not receive the message. Below is a snippet of my code. The result boolean value is returning true. Any idea what could be wrong? Item fromUser = this.newItem("User", "get"); fromUser.setProperty("login_name", "admin"); fromUser = fromUser.apply(); //Get email message Item email_msg = this.newItem("EMail Message", "get"); email_msg.setProperty("name", "ARAS Job Scheduler"); email_msg = email_msg.apply(); email_msg.setProperty("subject", "Series Website Check " + DateTime.Now.ToString()); email_msg.setProperty("body_plain", messageBody); email_msg.setPropertyItem("from_user", fromUser); //Get admin Identity Item iden = this.newItem("Identity", "get"); iden.setProperty("name", "Joshua Bowden"); iden = iden.apply(); //return inn.newError(email_msg.ToString()); bool result = this.email(email_msg, iden);
Solved
Joshua_Bowden
4 years ago Place Development
3.5KViews
0likes
6Comments
update notification
is there a way to refresh the notifications, withouth waiting for the interval set in MessageCheckInterval variable?
Catalin
4 years ago Place Development
1.2KViews
0likes
1Comment
Context from method to called email
I've got an email that I'm calling from a "post" method on the Part lifecycle, but the default context that's passed to that email message isn't the Part, it instead seems to be the alphabetically first Identity in my database? Why is this happening, and is it possible to (and how can I) pass the Part as the context item to the email, so I can use xpath variables for that part in the email? Alternatively, if there's a good way to just find the part that's being promoted via the email message query, that's fine too. That's the goal, however I need to get there. Here's the method that's running, for what it's worth: Innovator inn = this.getInnovator(); if (this.getProperty("classification", "") == "Hull Assembly") { Item checkIsRoot = this.newItem("Part BOM","get"); checkIsRoot.setAttribute("select","id"); checkIsRoot.setAttribute("maxRecords","1"); checkIsRoot.setProperty("related_id",this.getID()); checkIsRoot = checkIsRoot.apply(); if(checkIsRoot.isError()) { //First grab an identity to send the mail to. Item iden = inn.getItemById("Identity", "097FB092EBDE42EB9E5A274ABC0059DA"); //Next, grab the email we want Item myResult = inn.applyAML("<AML>"+ "<Item type='Email Message' action='get'>"+ "<name>BOM_Release</name>"+ "</Item></AML>"); Item myEmail = myResult.getItemByIndex(0); iden.email(myEmail, iden); } } return this;
Solved
Kai_Kircher
5 years ago Place Development
2.9KViews
0likes
2Comments
What is the best way to validate whether an item has a parent?
I'm trying to send an email on promotion to "Released" of Parts when a couple of criteria are met, the parts being of a certain custom classification we've added, and them not being used in another BOM anywhere (i.e. they're top-level Parts being released). What's the best way to go about checking whether the part is a top-level part (i.e. doesn't have a parent)? I've tried isRoot(), getParentItem(), and getProperty("source_id"), but I'm either misusing those or for some reason they're not working for my case. This is what I have tried so far (this method is attached as a Post method to the lifecycle transitions to Released, and it is generating the emails, it's just not limiting it to only the times when it's a top-level BOM, like I want): [embed:dc8ab71f-3b98-42d9-b0f6-e21e02a0f8e2:c6adf788-e399-4db7-b63a-90e953d6ebf3:type=csharp&text=Innovator%20inn%20%3D%20this.getInnovator%28%29%3B%0D%0AItem%20myResult%3B%0D%0Aif%20%28this.getProperty%28%22classification%22%2C%20%22%22%29%20%3D%3D%20%22Hull%20Assembly%22%20%26%26%20this.isRoot%28%29%20%3D%3D%20true%29%0D%0A%7B%0D%0A%20%20%20%20%20%20%20%20%2F%2Femail%20code%0D%0A%7D%0D%0Areturn%20this%3B%0D%0A%0D%0A%0D%0A%2F%2For%0D%0A%0D%0A%0D%0AInnovator%20inn%20%3D%20this.getInnovator%28%29%3B%0D%0AItem%20myResult%3B%0D%0Aif%20%28this.getProperty%28%22classification%22%2C%20%22%22%29%20%3D%3D%20%22Hull%20Assembly%22%20%26%26%20this.getParentItem%28%29%20%3D%3D%20null%29%0D%0A%7B%0D%0A%20%20%20%20%20%20%20%20%2F%2Femail%20code%0D%0A%7D%0D%0Areturn%20this%3B%0D%0A%0D%0A%0D%0A%0D%0A%2F%2For%0D%0A%0D%0A%0D%0AInnovator%20inn%20%3D%20this.getInnovator%28%29%3B%0D%0AItem%20myResult%3B%0D%0Aif%20%28this.getProperty%28%22classification%22%2C%20%22%22%29%20%3D%3D%20%22Hull%20Assembly%22%20%26%26%20this.getProperty%28%22source_id%22%2C%20%22%22%29%20%3D%3D%20%22%22%29%0D%0A%7B%0D%0A%20%20%20%20%20%20%20%20%2F%2Femail%20code%0D%0A%7D%0D%0Areturn%20this%3B]
Solved
Kai_Kircher
5 years ago Place Development
2.5KViews
0likes
2Comments
Aras does not send emails
Hi all! For some time now the Aras server has ceased send emails. No errors (even if I set wrong value to "Mail SMTPServer" parameter to InnovatorServerConfig.xml). No connection attempts in the mail server logs. But the emails to be sent appear in the "Innovator\Server\temp" folder on the server. But nothing else happens. It looks like the server is not trying to send them. What can be wrong? Aras 12.0 SP9 free.
Solved
alaxala
5 years ago Place Development
2.8KViews
0likes
2Comments
Displaying all the Affected Items from an Express ECO on an email notification.
Hi, I would like to display all the Affected Items from Express ECOs on an email notification. Has anyone been able to do this? If so, could you provide the code? Thank you.
JaradRock
5 years ago Place Development
900Views
1like
0Comments
How can i configure email to send a report on a lifecycle
I want to send a report using email notification on Aras how can i do that?
hkhan
5 years ago Place Development
4.3KViews
0likes
3Comments
Error while sending email to the group Identity when email id not present for some users
Hi Experts, I am using the Aras OOTB function to send the emails. Please find below code - document.thisItem.email(EmailBody, GroupIdentity); When all the members of the group identity have email ID's present then it is working fine, but if any of the members email is not provided then it is returning the error and not sending emails to any member. Is there any way to handle this?
Aaba
7 years ago Place Development
3KViews
0likes
1Comment