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alaxala's avatar
alaxala
Ideator I
5 years ago
Solved

Aras does not send emails

Hi all!

For some time now the Aras server has ceased send emails. No errors (even if I set wrong value to "Mail SMTPServer" parameter to InnovatorServerConfig.xml). No connection attempts in the mail server logs. But the emails to be sent appear in the "Innovator\Server\temp" folder on the server. But nothing else happens. It looks like the server is not trying to send them.

What can be wrong? Aras 12.0 SP9 free.

  • Do you use <operating_parameter key="email_debug_option" value="file"/> ? If yes, disable it, e.g. write <disabled_operating_parameter key="email_debug_option" value="file"/> instead.

2 Replies

  • Do you use <operating_parameter key="email_debug_option" value="file"/> ? If yes, disable it, e.g. write <disabled_operating_parameter key="email_debug_option" value="file"/> instead.

    • alaxala's avatar
      alaxala
      Ideator I

      Great thanks, Angela!

      Who would have thought that turning on debug option would disable main functionality.