Quality Module Install error
I'm trying to assess the suitability of using Aras for Quality Management in my organization and am unable to install that module. I've installed successfully Innovator 12 and the sample database; h...
Forum Discussion
Hi Gopikrishnan, thank you for your reply. I don't see the option you've screenshotted in the update tool for Innovator 12. May I ask where/how you brought up this menu?
Hi
Try manually importing the module.
Open ARAS Update tool
Navigate to required Package to be installed (In this case, ARAS Quality Management System)
Select version and click download instead of Install
Navigate to downloaded folder (mostly C:\ProgramData\Aras\ArasUpdate\QMS\12.0.1171\PackageImportExportUtilities\Import)
Run import.exe
Fill the details as below (select correct import.mf file path)
Click Import
Let me know if you are still facing the issue.
Thank You
Gopikrishnan R
Thank you so much for your detailed reply! I tried those steps and get two dialog boxes at the end of the process. These seem to be same error(s) as copied in-line above. But perhaps they're a red herring?
I say that because, upon further review, from comparing the very useful image you provided against the existing packages listed for the Sample Database, it seems like it may be fully installed -- or at least fully loaded from the sample database -- but not all of the features are visible on the site (and connected to the sample database). Specifically missing are the Quality Systems elements (e.g., CAPA, RCA)...
How do I check that the install is fully complete? If it is fully complete, how do I enable these features?
Thanks again for your help!!
Keith
Hi Keith
From your screenshot, I can understand QMS is partially installed in system. Follow below steps and let me know how it behaves
Navigate to downloaded folder (mostly C:\ProgramData\Aras\ArasUpdate\QMS\12.0.1171\Imports\QMS\Import\QMS_QS\Identity)
Open Quality.xml in notepad++
Change action="merge" from action="add"
Save and Close File
Follow the same manual install steps (follow the steps in my previous reply)
Thank You
Gopikrishnan R
Hi Gopikrishnan,
Thanks for your rapid reply. I updated the file and changed all instances of add to merge, and am now getting a different error message.
This seems to be failing on UPDATE rather than INSERT, so at least it's actually attempting to merge it this time. Does this indicate anything to you? Might you have any further suggestions about what to try next? Many thanks for all your help!!
Best regards,
Keith
