Forum Discussion

Former_Member's avatar
Former_Member
Accelerator III
8 years ago

Installed Aras11 Sp9 but login page failed

Hi: I installed Aras11 SP9 and all seems looking fine.  But when I tried to login,  I got the following error.  I tried working with Karsten lies to fix the issue but no success My computer spec:  Win10 professional, SQL 2012 professional, IIS7 from Windows. InnovatorSolutions Resource with key="'login.login_btn_label'" is not found in "">localhost/.../ui_resources.xml".Resource with key="'login.cancel_btn_label'" is not found in "">localhost/.../ui_resources.xml". Find the latest version of Aras Innovator Resource with key="'login.version_html'" is not found in "">localhost/.../ui_resources.xml". 11.0 SP9; Resource with key="'login.build_html'" is not found in "">localhost/.../ui_resources.xml". 6549

5 Replies

  • christopher_gillis's avatar
    christopher_gillis
    Community Manager
    8 years ago
    Hello, This is an issue we have seen before related to empty responses being returned by IIS. Could you please try the steps below to resolve this issue?
    1. Open up your Control Panel
    2. Select Programs and Features
    3. In the new window, click Turn Windows features on or off
    4. Expand Internet Information Services > World Wide Web Services > Common HTTP Features
    5. Check Static Content and click OK
    6. After this feature is enabled, clear your browser cache and attempt to login again
      1. You may need to also restart your computer as well
    Chris ______________________________________ Christopher Gillis Aras Labs Software Engineer
  • Former_Member's avatar
    Former_Member
    Accelerator III
    8 years ago
    Hi Chris: I tried your steps above and same error message.  I use latest Google Chrome.   InnovatorSolutions Resource with key="'login.login_btn_label'" is not found in "">localhost/.../ui_resources.xml".Resource with key="'login.cancel_btn_label'" is not found in "">localhost/.../ui_resources.xml". Find the latest version of Aras Innovator Resource with key="'login.version_html'" is not found in "">localhost/.../ui_resources.xml". 11.0 SP9; Resource with key="'login.build_html'" is not found in "">localhost/.../ui_resources.xml". 6549
  • christopher_gillis's avatar
    christopher_gillis
    Community Manager
    8 years ago
    Hello, Please confirm that you have the following components installed on your machine:
    • .NET 3.5 (required on all clients)
    • .NET 4.5.2 (required on server)
    • MSXML 6
    • ASP.NET
    If all components are installed on the server and you are still seeing this error, you may need to update the system file permissions for your code tree (installation directory). Try granting "Full Control" file permissions to the IIS_IUSRS user for the root directory and all child files/folders. This will ensure that the IIS application pool user to make sure the user can access all files in the code tree. Chris __________________________________________ Christopher Gillis Aras Labs Software Engineer
  • Former_Member's avatar
    Former_Member
    Accelerator III
    8 years ago
    I have .Net3.5, .Net4.7 Framework Advanced service, ASP .Net . I am installing the aras on my local computer so my local computer is server and client.   Do you have time now and I can setup a webex to debug?  My email [email protected]