Forum Discussion

qdlzc's avatar
qdlzc
Ideator II
7 months ago
Solved

HTTP Error 502.5 - ANCM Out-Of-Process Startup Failure

I install ARAS in win10, iis 10 and .net 9 SDK, with Hosting Bundle also, but it display a error like this: 

I have no idea how to deal with it, where is the system event log?  how to Enable logging message?

 

HTTP Error 502.5 - ANCM Out-Of-Process Startup Failure

Common solutions to this issue:

  • The application process failed to start
  • The application process started but then stopped
  • The application process started but failed to listen on the configured port

Troubleshooting steps:

  • Check the system event log for error messages
  • Enable logging the application process' stdout messages
  • Attach a debugger to the application process and inspect
  • 2025 Release Build 14.35.0.44037; Problem solved, it is caused by install 3 version of  .net; uninstall them all and keep only one will solve this prolem.

     

3 Replies

  • eli_donahue's avatar
    eli_donahue
    Community Manager

    Glad to hear you solved the issue. Thanks for sharing the answer with the community!

  • 2025 Release Build 14.35.0.44037; Problem solved, it is caused by install 3 version of  .net; uninstall them all and keep only one will solve this prolem.

     

  • eli_donahue's avatar
    eli_donahue
    Community Manager

    Hi qdlzc, can you confirm which version of Aras Innovator you're trying to install?