Forum Discussion

tmbejoy's avatar
tmbejoy
Ideator I
10 months ago

Updating user role

HI,

I tried to give some role like config management, component engineer, change specialist II role to user. But the part creation and Product creation feature is not getting activated. Is there any wait time it takes for the role to get updated or something? It doesnt seem to updating the roles as per selection.

Regards,

Bejoy Thomas

Identities
User Management

6 Replies

    • AngelaIp's avatar
      AngelaIp
      Ideator I
      10 months ago

      Certain updates require that you restart Innovator / the browser window. Date is not required. There are some internal help pages that you can check to learn about the most common topics. 

      • tmbejoy's avatar
        tmbejoy
        Ideator I
        10 months ago

        I have restarted the Innovator but still it doesnt update.

  • tmbejoy's avatar
    tmbejoy
    Ideator I
    10 months ago

    Its working now. I was adding the alias and then adding identities in the alias. which caused the problem. But still how to add multiple identities more than one to a particular user? this is something I am still struggling.

    • asebastian's avatar
      asebastian
      New Member
      10 months ago

      Hello,

      If I'm understanding your question correctly, you should be able to add multiple users to the Member relationship of an identity. This means you could have multiple Change Specialists, and your user could be added to as many identities as they need. They could be a member of Change Specialist as well as Component Engineer.

      Let me know if that doesn't solve your problem!

      AJ