Forum Discussion

Former_Member's avatar
Former_Member
Ideator I
8 years ago

Custom check Failed while update package

Hello, I installed Aras from www.aras.com/.../ and also installed aras update for updating package. I wanted to add package in to system. It through error as "Custom check Failed". [START LOG] 2018-...
Aras Update
pankaj27b's avatar
pankaj27b
Ideator I
5 years ago

Hello,

When we are trying to upgrade from Aras 12 SP9 to SP16 we are getting below error.

our error 2021-07-15 11:52:33,484 [ERROR] (5) - Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Custom check failed.2021-07-15 11:52:33,487 [INFO ] (5) - Operation 'Install' failed
Could someone help.
Thanks,
Pankaj
  • Bekzodbek_Kobilov's avatar
    Bekzodbek_Kobilov
    Ideator I
    4 years ago

    Hi Pankaj, 

    did you solve the issue? I am getting the same error message as i am updating ARAS 12 SP9 to ARAS 12 SP18.

    Thanks,
    Bek