Forum Discussion

Former_Member's avatar
Former_Member
Ideator I
7 years ago

Not a single item error when saving on PLM

Hello, I don't think we have done anything major to our implementation of PLM, but I am getting the following error when I try to modify some parts manually: Not a single item<SOAP-ENV:Envelope x...
Errors
Former_Member's avatar
Former_Member
Ideator I
7 years ago

Hi,

It's happening when I edit a part, and regardless of what I edit I am getting the error (I have tried editing the description, adding/deleting documents and CAD documents, part name, etc).

The issue may be due to the product codes we use for some of the parts, and from the explanation you provided I am feeling more confident about the source of the issue. I will do further testing and let you know; let me know if you have other suggestions.

Thanks a lot! 

PMateo

Gopikrishnan's avatar
Gopikrishnan
Ideator I
7 years ago

No Problem. If you are able to identify the right method causing this issue, you can debug and analyze. If still facing issue, please send the serverMethod causing this issue.

Thank You

Gopikrishnan R

  • Former_Member's avatar
    Former_Member
    Ideator I
    7 years ago

    How can I debug this method on PLM? I added the following line

    <operating_parameter key="DebugServerMethod" value="true"/>

    to the InnovatorServerConfig.xml file but I can't really get the debugger to start.

    • Gopikrishnan's avatar
      Gopikrishnan
      Ideator I
      7 years ago

      Hi Pmateo

      Is it a server method (C# or VB) or client method (Javascript)?.

      If Server method, include below line in your method

      if(System.Diagnostics.Debugger.Launch()) System.Diagnostics.Debugger.Break();
      If Client Method, include below line in your method and hit F12 before performing the action (In this case before saving the part)
      debugger;
      For more information on debugging, check this blog
      Thank You
      Gopikrishnan R
      • Former_Member's avatar
        Former_Member
        Ideator I
        7 years ago

        Hi,

        I took a look at the link, thanks a lot! I am looking at the xml log files but I can't figure out exactly which method is causing the error; I expected it to be one of the ":save" methods since the error shows up once I try to save the parts but adding the lines there did not trigger the debugger. 

        How could you tell which method is failing and producing an error?