Hello Guys,
Can you suggest me solution for Promotion issue for below life cycle sate create state?
Some time user not able promote(Error is No promotion is available ) lifecycle sate for above life cycle from create to Review state.
But after restarting server user able promote life cycle . but is root causes of this issue?
Regards
Ashok Kumar Yadav.
First at all: Restyle it so it becomes a pentagram. That doesn´t help to solve the problem - but it looks cool and somehow fits your question.
Second: Which Innovator version do you use?
Third: Test server or main server? Have you manipulated the SQL db manually? (like editing the state property?)
Thank for reply Angelalp,
Aras innovator version is 12 and service pack 9
Right now test at main server at same machine. No i do not manipulated the SQL db manually.
It´s strange that promotion work after restarting the server. LifeCyle promotion is a very reliable feature in Innovator once it´s set up correctly.
1. I see that you use Identity "Creator" and "Component Engineer". Are your users assigned to these Identities?
2. Does your permission allow users to "update" the item?
3. Are all of your items affected? Or does promotion just fail for a few specific ones?
I asked for SQL, cause the state you see is sometimes not the state you really have. And this would lead exactly into the behavior you describe.
This can happen when you change 'state' in SQL database manually to "repair" something. Or if you have used some of the admin functions.
4. Do you have used "Set default lifecycle" or "Reset permission" for some of your items? When you use the history, you could see it there.
This article is great. I like it very much. Thank you!
