Technical document PDF publication Conversion task error
Hello All, While publishing Technical Document in PDF format I'm getting below error: Aras.ConversionFramework.Exceptions.EventCallbackErrorException: See inner exception for details: ---> System.Exception ---> System.Web.Services.Protocols.SoapHeaderException: An error occurred creating the configuration section handler for ConverterSettings/PdfPublishingConverter: Could not load type 'Aras.Publishing.Configuration.PdfConverterConfig' from assembly 'System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' (C:\12_Aras_New\ConversionServerConfig.xml line 8) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult) at Aras.ConversionFramework.Proxy.ConversionService.EndConvert(IAsyncResult asyncResult) in C:\Builds\CI\14740\Innovator.git\CompilableCode\_CommonFiles\ConversionService\ConversionService.cs:line 85 at Aras.Server.Core.InvokeStandardConverter.ConvertCallback(IAsyncResult ar) in C:\Builds\CI\14740\Innovator.git\CompilableCode\Core\InternalMethods\InvokeStandardConverter.cs:line 131 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTask.<>c__DisplayClass40_0.<OnConvertCompleted>b__1() in C:\Builds\CI\14740\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 281 at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\14740\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 143 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\14740\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 185 at Aras.ConversionFramework.Models.ConversionTask.ExecuteEventHandlers(ConversionTaskEventType eventType) in C:\Builds\CI\14740\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 349 XML & HTML publication conversion is working fine. Regards, Suhas
Aras Conversion Server altering modified_by_id property
Hi, I recently realised that after saving cad documents modified_by_id property changes to 'Innovator Admin' instead of my user id. I think the problem caused by conversion server. I want to see who modified that cad document but conversion server overrides modified_by_id property after save. How can I prevent this behaivour?
Is it possible to create custom ConversionServer tasks without external DLL?
Hi community, does anyone know if we can create custom ConversionServer without external DLLs? I want to run some "export files" task in the background if the expected file size is very large. I right now use a Minerva extension for this task, but I want to replace it with an own solution. The tool will probably not work anymore after next update (I have no subscription...), so I want to be prepared for the future. There are a few blog articles regarding creating custom ConversionServer DLLs. But I wonder if we can avoid the DLL at all? I am able to create a custom ConversionTask, but the code inside is not executed yet. I mainly look for hints regarding how to build a proper "onConvert" Method that can be used in the ConversionRule. Can anyone share some experience regarding this topic? If you have a solution but don´t want to share it in public (aká give it away for free): I would exchange a solution for this one with one of my own solution that you might be interested ! [emoticon:c4563cd7d5574777a71c318021cbbcc8] Many thanks! AngelaConversion Server throws daily HTTPS error message in logs. What do I miss?
Hi community, I did some maintenance checks and discovered that my Innovator\Server\temp folder contains log files with an error message that occurs once a day: The bug looks like this: Is anyone familiar with this bug and knows how to solve it? Error message looks like this: Exception message: An error occurred while making the HTTP request to xyz.intranet.mycompany.com:8735/AgentService_xyz. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server. I configured various config files to support SSL/HTTPS and I expected to have done everything correct. In Innovator itself Conversation Server item is configured correctly. Most important: Innovator AND the Conversion Server itself works. Tasks are executed! The log file shows the SQL query it tries to execute. I looks for the id of ConversionTask that are "In Progress" and where the "OnConvert" event is either "NotStarted" or in "In Progress". What does Innovator try to do here? Is it a check for tasks that run into timeout? In folder AgentService/Extras I found a tool called agent_service_make_cert.bat. This one seems to be used to create HTTPS certificates for agent service. I never used this one, but I assume it´s there for a reason. Unfortunately there are no references in the user manuals and I cannot ask support. I am right now a bit lost where to start to look for the root cause. - Have you seen the error message too and how did you solve it? - Any idea which HTTPS setting I miss? - What is "agent_service_make_cert.bat"? Do I need it? And how do I use it? - Which port do you use for the AgentService when using HTTPS? 8735 or 8734? Any help highly appreciated!!! Best regards Angela
Conversation server time out
When I run a method via conversation server, and I get the following error. I have conversation server running and if it time-out even if i have timeout set to 60 mins on conversation rule it times out in 40 second why is that? Aras.ConversionFramework.Exceptions.ItemErrorException: System.Net.WebException: The operation has timed out. at Aras.ConversionFramework.Models.DAL.ItemContext.AssertItem(Item item) in C:\Builds\CI\36913\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\DAL\ItemContext.cs:line 92 at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\36913\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 245 at Aras.ConversionFramework.Models.ConversionTask.ExecuteEventHandlers(ConversionTaskEventType eventType) in C:\Builds\CI\36913\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 321
Conversion Task failing due to 'License text is empty' error
Hello Team, I need help with Aras CAD to PDF conversion issue. Conversion task was working earlier, but it is now failing with the below license-related error in Conversion Task errors Event Handler: InvokeStandardConverter Event Type: OnConvert Status: Failed Event Handler Error: Aras.ConversionFramework.Exceptions.EventCallbackErrorException: See inner exception for details: ---> System.Exception ---> System.ServiceModel.FaultException: Error occurred during conversion: Exit Code:1 Command line arguments were: --sc_compute_bounding_boxes "All" --input_pdf_template_file "C:\Aras_Server\12_AutoLEAN\Hoops_Converter\Templates\Blank_Template_L.pdf" --output_pdf "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.pdf" --output_png "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.png" --output_png_resolution "150x150" --output_scs "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.scs" --output_xml_assemblytree "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.xml" --output_prc "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.prc" --background_color "1.0, 1.0, 1.0" --output_logfile "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT" --input "C:\Aras_Server\12_AutoLEAN\ConversionServer\temp\B60C9C5C4F184FA4AB4231D949D24761\shock spring adjustment NUT.par" View the following log for details: License log 06/06/2026 09:39:14: Consume ArasCadConverter data was started. 06/06/2026 09:39:15: Server was unable to process request. ---> Aras.Server.Licensing.FeatureLicenseValidationException ---> The feature license you are attempting to use has encountered a restriction. Converter log Converter output License text is empty at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.TaskCreator.<>c__DisplayClass1_0.<CreateGenericTask>b__0(IAsyncResult asyncResult) --- End of stack trace from previous location --- at Aras.Server.Conversion.Activities.RunConvertOperationHandler.ExecuteConvertOperationAsync(ConversionServiceClient client, String task, ConversionOperationContext context, Uri conversionServerUrl, ProtocolInfo protocolInfo, IAuthenticator authenticator, Boolean isFirstTry) in C:\Builds\CI\40942\Innovator.git\CompilableCode\Aras.Server.Conversion\Activities\RunConvertOperation\RunConvertOperationHandler.cs:line 135 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTask.<>c__DisplayClass40_0.<OnConvertCompleted>b__1() in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 254 at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 166 --- End of inner exception stack trace --- at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 170 at Aras.ConversionFramework.Models.ConversionTask.ExecuteEventHandlers(ConversionTaskEventType eventType) in C:\Builds\CI\40942\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 319 This is happening during CAD to PDF conversion using the Conversion Server/HOOPS converter. Though I have already activated all required licenses, but the conversion task is still failing. Please revert me back if somebody has already faced this.
