Aras Update Guide: Self-Upgrading Innovator Independently
After plenty of trial and error – and some much-needed help from Aras Denmark – we finally got the Aras Update application working. We wanted to handle upgrades independently to reduce reliance on the upgrade team and speed up our deployment cycles. The catch? The Aras Update installer only runs smoothly on a clean, out-of-the-box Innovator installation, which is rarely the case in real-world production environments. To save others from the same headaches, I’ve documented the steps for anyone brave enough to attempt a self-upgrade. Note: This process is supported from Release 14 onwards. It’s recommended that an experienced software engineer performs these steps. Attempt at your own risk. 1. Prepare a Clone of Production Install your current Aras version on a separate machine using the ‘Configure Only’ option. Restore a recent production .bak file in SQL Server Management Studio. Run the following queries against the cloned database: exec sp_change_users_login 'Update_One', 'innovator', 'innovator'; exec sp_addrolemember 'db_owner','innovator'; exec sp_change_users_login 'Update_One', 'innovator_regular', 'innovator_regular'; exec sp_addrolemember 'db_owner','innovator_regular'; Update the InnovatorServiceConfig.xml with the correct SQL connection string 2. Install Prerequisites Install all required prerequisites from the Installation Guide PDF for the desired target version. 3. Back Up Your Code Make a backup of the Innovator folder (your code tree). 4. Download the Patch Get the desired patch from the Aras FTP. You do not have to go through each version. E.g., you can go from Release 26 to Release 34 directly. 5. Customize Patch Files In the following files, append a custom suffix to the <name> property (e.g., <name>VersionServiceUpdate[YOURCOMPANYNAME]</name>): VersionBuild.xml VersionLabel.xml VersionMajor.xml VersionMinor.xml VersionServiceUpdate.xml 6. Launch Aras Update Run Aras Update as Administrator. 7. Add the Patch Package Click ‘Local’ in the left menu and add a new package. Select the extracted patch folder. 8. Install the Patch Click ‘Install’ in Aras Update. 9. Update Each Module For each applicable module: Select only one module at a time (this helps isolate issues). Enter the required application/server/SQL credentials. Click ‘Install’. If errors occur: Login to Innovator failed: Check prerequisites and ensure IIS is running. TRUNCATE or FOREIGN KEY errors: Compare the affected ItemType with one from a clean install. Adjust the related XML file in .\Aras Innovator 34 Patch\Imports\com\aras\innovator\ as needed, or temporarily remove it from the manifest (keep a backup for step 11). Oftentimes, it has something to do with property lengths, foreign properties and permissions. Innovator Variables issues: Revisit step 5. GetMethodsKey endpoint (500 Internal Server Error): Make sure a user with loginname clientadmin exists in the database. Add it through nash.aspx Other: If you hit something else, prepare for some blood, sweat, and forum searches – or maybe it’s time to reach out to the support team. Do not forget to leave the error message and solution in the comments down below. Tip: if you need many attempts running the Aras Update installer, do not click 'Exit' when it fails. If you click 'Home' instead you do not have to enter the server credentials every attempt. 10. Verify the Update If the update completes without errors, try logging in. If login fails: Use the NASH endpoint (e.g., localhost/.../nash.aspx) to manually execute the contents of any removed XML manifest files. Use DevTools (F12 > Network) to check for failed requests. 11. Test Everything Test all features and modules. If Aras features have changed, manual conversion may be needed. I recommend writing down test plans with relevant key-users to confirm everything still works Review Release Notes for all versions between your source and target version and perform tests accordingly. Keep a checklist of manual actions required. Repeat the entire process – including running the Aras Update installer and performing all your documented manual actions – until a clean test environment upgrades completely without errors or issues, and all tests pass, before moving on to the cutover step. 12. Plan Production Cutover Schedule a cutover weekend to upgrade production. Run your customized Aras Update Patch and complete any manual steps identified in testing. Congratulations You’ve now performed a self-upgrade. Time to celebrate. Just remember: this isn’t formal documentation, and I’m not responsible for any production issues you may face as a result of following these steps.
HTTP Error 500.19 - Internal Server Error
This error hits while installing the ARAS innovator, if User done install the .Net Hosting bundle. The solution was to download and install the MS .Net 8.0 Hosting bundle from below link. HTTP Error 500.19 after installing Innovator 2025 - Solved - Getting Started - Aras Community - Aras CommunityMAC Policy Issue in ARAS 31 – Need Help with Access Restrictions
Hi all, I’m working on implementing access restrictions for the a Itemtype in ARAS 31. There are around 46 records, and I want to group them into 5 categories. Each category will be assigned to specific identities, allowing controlled access based on the record's classification. To achieve this, I started configuring MAC policies. However, I’ve run into a few issues: The fields I need are disabled in the MAC Policy Condition Editor. User-defined properties are not accessible in the condition editor either. Has anyone faced similar challenges or found a workaround for this? Any help or guidance would be greatly appreciated! Thanks, Salini
Custom check Failed while update package
Hello, I installed Aras from www.aras.com/.../ and also installed aras update for updating package. I wanted to add package in to system. It through error as "Custom check Failed". [START LOG] 2018-02-07 02:01:15,157 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PE\11.0.1008\package.config' 2018-02-07 02:01:15,266 [INFO ] (1) - Checking package finished 2018-02-07 02:01:15,625 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PQB\11.0.1008\package.config' 2018-02-07 02:01:15,656 [INFO ] (1) - Checking package finished 2018-02-07 02:01:15,656 [INFO ] (1) - Checking package started: 'C:\Users\Administrator\Downloads\Aras Partner Demo Environment - 11 SP11\package.config' 2018-02-07 02:01:15,797 [INFO ] (1) - Checking package finished 2018-02-07 02:01:22,703 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PE\11.0.1008\package.config' 2018-02-07 02:01:22,703 [INFO ] (1) - Checking package finished 2018-02-07 02:01:22,703 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PQB\11.0.1008\package.config' 2018-02-07 02:01:22,719 [INFO ] (1) - Checking package finished 2018-02-07 02:01:47,377 [INFO ] (1) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:01:48,281 [INFO ] (1) - Checking package finished 2018-02-07 02:01:48,297 [INFO ] (1) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:01:48,470 [INFO ] (1) - Checking package finished 2018-02-07 02:01:48,516 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PE\11.0.1008\package.config' 2018-02-07 02:01:48,531 [INFO ] (1) - Checking package finished 2018-02-07 02:01:48,531 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PQB\11.0.1008\package.config' 2018-02-07 02:01:48,547 [INFO ] (1) - Checking package finished 2018-02-07 02:01:48,547 [INFO ] (1) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:01:48,656 [INFO ] (1) - Checking package finished 2018-02-07 02:03:11,042 [INFO ] (7) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:03:11,177 [INFO ] (7) - Checking package finished 2018-02-07 02:03:25,862 [WARN ] (7) - Custom check failed. 2018-02-07 02:03:27,455 [WARN ] (7) - Custom check failed. 2018-02-07 02:03:27,457 [ERROR] (7) - Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Custom check failed.Custom check failed. 2018-02-07 02:03:27,476 [INFO ] (7) - Operation 'Install' failed 2018-02-07 02:04:48,108 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PE\11.0.1008\package.config' 2018-02-07 02:04:48,117 [INFO ] (1) - Checking package finished 2018-02-07 02:04:48,121 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PQB\11.0.1008\package.config' 2018-02-07 02:04:48,132 [INFO ] (1) - Checking package finished 2018-02-07 02:04:48,136 [INFO ] (1) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:04:48,286 [INFO ] (1) - Checking package finished 2018-02-07 02:04:57,955 [INFO ] (10) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:04:58,156 [INFO ] (10) - Checking package finished 2018-02-07 02:04:58,364 [INFO ] (10) - Installation of the package started : 'Demo 11SP11' from 'C:\Demo' directory 2018-02-07 02:04:58,365 [INFO ] (10) - CompatibilityPackage started 2018-02-07 02:04:58,716 [INFO ] (10) - Checking module 'CF' compatibility. 2018-02-07 02:04:59,645 [INFO ] (10) - LoadFile started 2018-02-07 02:04:59,651 [INFO ] (10) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include/rev.inc'. 2018-02-07 02:04:59,651 [INFO ] (10) - LoadFile finished 2018-02-07 02:05:00,048 [INFO ] (10) - LoadFile started 2018-02-07 02:05:00,050 [INFO ] (10) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\build.inc'. 2018-02-07 02:05:00,051 [INFO ] (10) - LoadFile finished 2018-02-07 02:05:01,155 [INFO ] (10) - [echo] The target Aras instance is not compatible with this package. 2018-02-07 02:05:01,498 [INFO ] (10) - [echo] Required: 11.0 SP11 (6812) 2018-02-07 02:05:01,858 [INFO ] (10) - [echo] Found: 11.0 SP12 (6920,11.0.0.6920,11.0.0.6920) 2018-02-07 02:05:01,859 [INFO ] (10) - Custom started 2018-02-07 02:05:01,860 [INFO ] (10) - Custom finished 2018-02-07 02:05:02,967 [INFO ] (10) - Custom started 2018-02-07 02:05:02,968 [INFO ] (10) - Custom check the property : 'ConversionServerIsInstalled'. The value : 'true'. 2018-02-07 02:05:02,968 [INFO ] (10) - Custom finished 2018-02-07 02:05:03,507 [INFO ] (10) - Custom started 2018-02-07 02:05:03,531 [INFO ] (10) - Custom check the property : 'AgentServiceIsInstalled'. The value : 'true'. 2018-02-07 02:05:03,533 [INFO ] (10) - Custom finished 2018-02-07 02:05:04,679 [INFO ] (10) - Custom started 2018-02-07 02:05:04,682 [INFO ] (10) - Custom check the property : 'SsrIsInstalled'. The value : 'true'. 2018-02-07 02:05:04,683 [INFO ] (10) - Custom finished 2018-02-07 02:05:04,684 [WARN ] (10) - Custom check failed. 2018-02-07 02:05:04,820 [INFO ] (10) - Checking module 'IS' compatibility. 2018-02-07 02:05:05,222 [INFO ] (10) - [echo] [prop] Inn.Dir = C:\Program Files (x86)\Aras\Innovator\Innovator 2018-02-07 02:05:05,298 [INFO ] (10) - LoadFile started 2018-02-07 02:05:05,299 [INFO ] (10) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include/rev.inc'. 2018-02-07 02:05:05,300 [INFO ] (10) - LoadFile finished 2018-02-07 02:05:05,445 [INFO ] (10) - LoadFile started 2018-02-07 02:05:05,448 [INFO ] (10) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\build.inc'. 2018-02-07 02:05:05,449 [INFO ] (10) - LoadFile finished 2018-02-07 02:05:05,703 [INFO ] (10) - [echo] The target Aras instance is not compatible with this package. 2018-02-07 02:05:05,802 [INFO ] (10) - [echo] Required: 11.0 SP11 (6812) 2018-02-07 02:05:05,886 [INFO ] (10) - [echo] Found: 11.0 SP12 (6920,11.0.0.6920,11.0.0.6920) 2018-02-07 02:05:05,887 [INFO ] (10) - Custom started 2018-02-07 02:05:05,888 [INFO ] (10) - Custom finished 2018-02-07 02:05:06,225 [INFO ] (10) - Custom started 2018-02-07 02:05:06,266 [INFO ] (10) - Custom check the property : 'ConversionServerIsInstalled'. The value : 'true'. 2018-02-07 02:05:06,267 [INFO ] (10) - Custom finished 2018-02-07 02:05:06,267 [WARN ] (10) - Custom check failed. 2018-02-07 02:05:06,268 [INFO ] (10) - CompatibilityPackage finished 2018-02-07 02:05:06,269 [ERROR] (10) - Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Custom check failed.Custom check failed. 2018-02-07 02:05:06,270 [INFO ] (10) - Operation 'Install' failed 2018-02-07 02:05:09,946 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PE\11.0.1008\package.config' 2018-02-07 02:05:09,959 [INFO ] (1) - Checking package finished 2018-02-07 02:05:09,963 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PQB\11.0.1008\package.config' 2018-02-07 02:05:09,976 [INFO ] (1) - Checking package finished 2018-02-07 02:05:09,979 [INFO ] (1) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:05:10,125 [INFO ] (1) - Checking package finished 2018-02-07 02:15:32,973 [INFO ] (5) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:15:33,133 [INFO ] (5) - Checking package finished 2018-02-07 02:15:33,402 [INFO ] (5) - Installation of the package started : 'Demo 11SP11' from 'C:\Demo' directory 2018-02-07 02:15:33,403 [INFO ] (5) - CompatibilityPackage started 2018-02-07 02:15:33,766 [INFO ] (5) - Checking module 'CF' compatibility. 2018-02-07 02:15:34,843 [INFO ] (5) - LoadFile started 2018-02-07 02:15:34,844 [INFO ] (5) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include/rev.inc'. 2018-02-07 02:15:34,845 [INFO ] (5) - LoadFile finished 2018-02-07 02:15:35,194 [INFO ] (5) - LoadFile started 2018-02-07 02:15:35,196 [INFO ] (5) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\build.inc'. 2018-02-07 02:15:35,197 [INFO ] (5) - LoadFile finished 2018-02-07 02:15:36,214 [INFO ] (5) - [echo] The target Aras instance is not compatible with this package. 2018-02-07 02:15:36,571 [INFO ] (5) - [echo] Required: 11.0 SP11 (6812) 2018-02-07 02:15:36,947 [INFO ] (5) - [echo] Found: 11.0 SP12 (6920,11.0.0.6920,11.0.0.6920) 2018-02-07 02:15:36,948 [INFO ] (5) - Custom started 2018-02-07 02:15:36,948 [INFO ] (5) - Custom finished 2018-02-07 02:15:37,788 [INFO ] (5) - Custom started 2018-02-07 02:15:37,788 [INFO ] (5) - Custom check the property : 'ConversionServerIsInstalled'. The value : 'true'. 2018-02-07 02:15:37,789 [INFO ] (5) - Custom finished 2018-02-07 02:15:38,485 [INFO ] (5) - Custom started 2018-02-07 02:15:38,487 [INFO ] (5) - Custom check the property : 'AgentServiceIsInstalled'. The value : 'true'. 2018-02-07 02:15:38,488 [INFO ] (5) - Custom finished 2018-02-07 02:15:39,700 [INFO ] (5) - Custom started 2018-02-07 02:15:39,701 [INFO ] (5) - Custom check the property : 'SsrIsInstalled'. The value : 'true'. 2018-02-07 02:15:39,701 [INFO ] (5) - Custom finished 2018-02-07 02:15:39,702 [WARN ] (5) - Custom check failed. 2018-02-07 02:15:39,776 [INFO ] (5) - Checking module 'IS' compatibility. 2018-02-07 02:15:40,102 [INFO ] (5) - [echo] [prop] Inn.Dir = C:\Program Files (x86)\Aras\Innovator\Innovator 2018-02-07 02:15:40,195 [INFO ] (5) - LoadFile started 2018-02-07 02:15:40,196 [INFO ] (5) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include/rev.inc'. 2018-02-07 02:15:40,277 [INFO ] (5) - LoadFile finished 2018-02-07 02:15:40,359 [INFO ] (5) - LoadFile started 2018-02-07 02:15:40,360 [INFO ] (5) - Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\build.inc'. 2018-02-07 02:15:40,361 [INFO ] (5) - LoadFile finished 2018-02-07 02:15:40,731 [INFO ] (5) - [echo] The target Aras instance is not compatible with this package. 2018-02-07 02:15:40,816 [INFO ] (5) - [echo] Required: 11.0 SP11 (6812) 2018-02-07 02:15:40,902 [INFO ] (5) - [echo] Found: 11.0 SP12 (6920,11.0.0.6920,11.0.0.6920) 2018-02-07 02:15:40,903 [INFO ] (5) - Custom started 2018-02-07 02:15:40,904 [INFO ] (5) - Custom finished 2018-02-07 02:15:41,154 [INFO ] (5) - Custom started 2018-02-07 02:15:41,155 [INFO ] (5) - Custom check the property : 'ConversionServerIsInstalled'. The value : 'true'. 2018-02-07 02:15:41,156 [INFO ] (5) - Custom finished 2018-02-07 02:15:41,156 [WARN ] (5) - Custom check failed. 2018-02-07 02:15:41,160 [INFO ] (5) - CompatibilityPackage finished 2018-02-07 02:15:41,160 [ERROR] (5) - Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Custom check failed.Custom check failed. 2018-02-07 02:15:41,162 [INFO ] (5) - Operation 'Install' failed 2018-02-07 02:28:10,616 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PE\11.0.1008\package.config' 2018-02-07 02:28:10,628 [INFO ] (1) - Checking package finished 2018-02-07 02:28:10,632 [INFO ] (1) - Checking package started: 'C:\ProgramData\Aras\ArasUpdate\PQB\11.0.1008\package.config' 2018-02-07 02:28:10,646 [INFO ] (1) - Checking package finished 2018-02-07 02:28:10,650 [INFO ] (1) - Checking package started: 'C:\Demo\package.config' 2018-02-07 02:28:10,815 [INFO ] (1) - Checking package finished [END LOG]
client side error: variant management sample application, Installation fails through Aras Update
Hi, How are you doing? I have 2 questions to ask. 1) I installed variant management sample application from github/araslabs into my aras innovator through manual installation because Aras update is not working in my system. After installation, Innovator acting strangely. when i want to create a new item in process plan, its showing client side error: The method "mpp_OnShowProcessPlan" failed. aras_object: "undefined" : "invalid assignment left-hand side" Client Side Error. 2)when i'm trying to install any packages from Aras Update, installation is failing. for example, when i try to install QMS, the error log is something like this 2019-06-14 22:53:45,102 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking package started: 'C:\ProgramData\Aras\ArasUpdate\QMS\11.0.1030\package.config' 2019-06-14 22:53:45,109 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking package finished 2019-06-14 22:53:45,129 [8] INFO Aras.Tools.ArasUpdateGui.Logger Installation of the package started : 'QMS' from 'C:\ProgramData\Aras\ArasUpdate\QMS\11.0.1030' directory 2019-06-14 22:53:45,133 [8] INFO Aras.Tools.ArasUpdateGui.Logger CompatibilityPackage started 2019-06-14 22:53:45,141 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking module 'IS' compatibility. 2019-06-14 22:53:45,160 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile started 2019-06-14 22:53:45,162 [8] INFO Aras.Tools.ArasUpdateGui.Logger Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\rev.inc'. 2019-06-14 22:53:45,163 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile finished 2019-06-14 22:53:45,170 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile started 2019-06-14 22:53:45,186 [8] INFO Aras.Tools.ArasUpdateGui.Logger Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\build.inc'. 2019-06-14 22:53:45,193 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile finished 2019-06-14 22:53:45,204 [8] INFO Aras.Tools.ArasUpdateGui.Logger Custom started 2019-06-14 22:53:45,211 [8] INFO Aras.Tools.ArasUpdateGui.Logger Custom check the property : 'Version.Check'. The value : 'true'. 2019-06-14 22:53:45,221 [8] INFO Aras.Tools.ArasUpdateGui.Logger Custom finished 2019-06-14 22:53:45,231 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking module 'DB' compatibility. 2019-06-14 22:53:45,239 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:45,315 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'VersionServiceUpdate' is found in DB.The value : '0'. 2019-06-14 22:53:45,316 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:45,326 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:45,390 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Application Core' is found in DB.The value : '11.0R1'. 2019-06-14 22:53:45,391 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:45,405 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:45,465 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Quality Management System' is found in DB. 2019-06-14 22:53:45,466 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:45,478 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:45,540 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.cmf'. 2019-06-14 22:53:45,542 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:45,564 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:45,637 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.solution.PLM'. 2019-06-14 22:53:45,639 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:45,656 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:45,671 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP9'. 2019-06-14 22:53:45,756 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator} 2019-06-14 22:53:45,763 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:45,781 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:45,802 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP10'. 2019-06-14 22:53:45,874 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator} 2019-06-14 22:53:45,876 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:45,894 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:45,916 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP11'. 2019-06-14 22:53:46,006 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator} 2019-06-14 22:53:46,008 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:46,027 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:46,051 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP12'. 2019-06-14 22:53:46,189 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:46,191 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:46,282 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Variable 'Product Engineering' is not found in DB or value of DB variable 'Product Engineering' in the Innovator DB is not equal to '11.0R3'.} 2019-06-14 22:53:46,284 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:46,306 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:46,398 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Product Engineering' is found in DB.The value : '11.0R4'. 2019-06-14 22:53:46,399 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:46,433 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking module 'DB_Optional_OC_Settings' compatibility. 2019-06-14 22:53:46,458 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:46,547 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'VersionServiceUpdate' is found in DB.The value : '0'. 2019-06-14 22:53:46,549 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:46,578 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:46,681 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Application Core' is found in DB.The value : '11.0R1'. 2019-06-14 22:53:46,688 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:46,718 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:46,831 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.cmf'. 2019-06-14 22:53:46,832 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:46,863 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:46,972 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.solution.PLM'. 2019-06-14 22:53:46,976 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:47,008 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:47,122 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Variable 'Office Connector' is not found in DB.} 2019-06-14 22:53:47,124 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:47,156 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:47,188 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP9'. 2019-06-14 22:53:47,297 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator} 2019-06-14 22:53:47,301 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:47,335 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:47,368 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP10'. 2019-06-14 22:53:47,489 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator} 2019-06-14 22:53:47,508 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:47,544 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:47,584 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP11'. 2019-06-14 22:53:47,697 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator} 2019-06-14 22:53:47,699 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:47,737 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started 2019-06-14 22:53:47,778 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP12'. 2019-06-14 22:53:47,914 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished 2019-06-14 22:53:47,917 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:48,072 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Variable 'Product Engineering' is not found in DB or value of DB variable 'Product Engineering' in the Innovator DB is not equal to '11.0R3'.} 2019-06-14 22:53:48,080 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:48,120 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started 2019-06-14 22:53:48,256 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Product Engineering' is found in DB.The value : '11.0R4'. 2019-06-14 22:53:48,257 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished 2019-06-14 22:53:48,303 [8] WARN Aras.Tools.ArasUpdateGui.Logger Variable 'Office Connector' is not found in DB. 2019-06-14 22:53:48,348 [8] INFO Aras.Tools.ArasUpdateGui.Logger CompatibilityPackage finished 2019-06-14 22:53:48,389 [8] ERROR Aras.Tools.ArasUpdateGui.Logger Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Variable 'Office Connector' is not found in DB. 2019-06-14 22:53:48,479 [8] INFO Aras.Tools.ArasUpdateGui.Logger Operation 'Install' failed please help me guys if you have any idea. Thanks in advance.
