Forum Discussion

tsunoda's avatar
tsunoda
Ideator I
5 years ago

Unknown client or client not enabled

Hi all, While accessing web site : localhost/InnovatorServer , I am getting following error. "Unknown client or client not enabled" Please help me to resolve this issue.
Errors
tsunoda's avatar
tsunoda
Ideator I
5 years ago

Thank you for your comment.

I use a freshly installed Innovator instance. And The error login page. Please see the attached figure.

I installed it by using WEB site how to install Arfas innovator. (Japanese site)

 https://community.aras.com/ja-jp/b/blog/posts/aras_2d00_innovator_2d00_install

All settings, including Windows Server, follow the URL above.

Installation on other PCs has been successful in the same way. So I am confused.

AngelaIp's avatar
AngelaIp
Ideator I
5 years ago

When you already see this page, your IIS settings should be fine.

This one looks more like an Oath server or an AppPool problem. But I am just guessing. 

I personally would first check some general stuff, before touching any of the installed files

1. Can you check in your server if your application pools are all up and running? 
2. Delete Cookies (!) and browser cache
3. Restart IIS