Solved
Not getting 2025 CE download email
I'm trying to download the 2025 Community Edition. Fill out the form and submit it and not getting an email. Tried work email and a personal gmail.
Is there an issue with the download page?
BR,
-- Glenn
Forum Discussion
13 Replies
Replies have been turned off for this discussion
Sorry for the delay, working with internal teams to get this remedied. Can you try one more time?
I have checked and both download and license key request works for me ;)
I appreciete You help to resolve this issue - thank You!
Hi Glenn, I'm also seeing the same Issue. I'll reach out internally to see what is causing the issue. I'll let you know what I hear.
AJ
Much appreciated!
Hi,
I do have the same issue. Is it requester related or some general issue?
The product is great and I would really appreciate to give it a try in the company :)
Best regards
Hi all,
It seems like there might be an issue where the email is getting caught by spam.I recommend them searching your email either for the subject line:
Reminder | Download the Community Edition of Aras Innovatoror search for emails that come from [email protected]
Hello,
I thought so and checked it before - nothing there. Just 1,5h ago I received marketing email from [email protected] and it was not blocked. So the issue must be somewhere else I guess.
Same here ... tried filling the form again this morning on both work and home emails. Nothing. Not in spam, not in junk, and getting aras marketing emails as well.
Tried a 3rd email just for "fun" ... also nothing.
For completeness, searched all 3 accounts for anything "aras" or "discover" or "community".
Same here, working now. Thank you so much for your help!!
Same has been happening to me since 20 November 2025. I keep trying...
Resolved. Seems like it was caught in our spam filter.
Now the download link is blocked by my IT security team, but that's an internal problem!
