Forum Discussion

Former_Member's avatar
Former_Member
Ideator I
7 years ago

Login error on the PackageImport/Export utility

Hi, So recently I installed Innovator V12, after having uninstalled V11. Everything works fine, except when I try to use the PackageImport/Export utility. It gives me the following Error: Login e...
Export Packages
Version 12
asebastian's avatar
asebastian
New Member
7 years ago

Hi Matthias,

Are you using the most current version of the import/export utilities? The old version for v11 will not work with innovator 12. The newest version is available within the CD image, or can be downloaded on the downloads page. This new version of the utilities is backwards compatible with 11 as well.

AJ

Former_Member's avatar
Former_Member
Ideator I
7 years ago

Hi AJ,

Yes, I'm using the latest Version downloaded a few minutes ago from here: https://www.aras.com/-/media/files/downloads/packageimportexportutilities.ashx?la=en

It gives me the same error

The old version of the utility gives me the following error:

Login errors
          ****ErrorMessage****
faultstring: Failed login to Innovator; original error:
      999
      HTTP Error
      HttpServerConnection
      System.Net.WebException: The remote server returned an error: (401) Unauthorized.
      
faultdetail:Failed login to Innovator; original error:
      999
      HTTP Error
      HttpServerConnection
      System.Net.WebException: The remote server returned an error: (401) Unauthorized.
       Unable to login.
faultcode: -100
          *******************

Kind regards,
Matthias