Forum Discussion

neil_lindberg's avatar
neil_lindberg
Creator III
6 years ago

virtualGetForm persistent error

Environment:

v11 - VPN Connected to network where Aras Innovator is running.

I'm logged into Innovator. I can click around a bit and some calls have no problem at all.

But, when attempting to open one particular ItemType from the main nav (TOC) we're seeing a 404 where the query string tells me it is:

Endpoint/method: virtualGetForm

Params list:
formId=553936F8CF6B486E8D9228C6326D328C
formLastModifiedDate=2019-09-12T20:43:43.88
languageCode=en
itemTypeId=F9DC0965ED5B4A73A4ECE29154A3EBAB
itemTypeLastModifiedDate=2020-03-12T15:06:19.65
databasehash=6c207daa7bd1bf1f8a1d9563c7672844
mode=add

So, the thing just spins until the "Non-responsive" popup asks me to wait or kill the page. Waiting doesn't do anything good...

I'm attempting to look for the function "virtualGetForm" in the NET API docs. I cannot find it.

Further likely pertinent info:

WE CAN do these same ops that spin through VPN connection if we Remote Desktop to a PC inside the network and execute the flow from there.

Super confused! Any insight appreciated!

4 Replies

  • neil_lindberg's avatar
    neil_lindberg
    Creator III
    6 years ago
    [quote userid="7123" url="~/f/development/9389/virtualgetform-persistent-error"]WE CAN do these same ops that spin through VPN connection if we Remote Desktop to a PC inside the network and execute the flow from there.
  • Bernhard_Letschka's avatar
    Bernhard_Letschka
    Ideator I
    4 years ago

    hello,

    was there ever a solution for this?

    via localhost everything works fine, accessing via IP, hostname, etc it isn't working anymore...

    • Nathan_H_'s avatar
      Nathan_H_
      Accelerator I
      4 years ago

      Bernhard,

      How are you accessing through localhost?  I haven't been able to figure that out yet.  Our network always pushes the connection through our SAML server.  

      On another note, can you ping your server?  What kind of errors do you get when you are trying to access the server using the IP or hostname?

      • Bernhard_Letschka's avatar
        Bernhard_Letschka
        Ideator I
        4 years ago

        thank you for your answer, I solved it by removing "<httpCookies requireSSL="true" />" in Innovator\Client\web.config