Hello Logesh,
This error indicates that ITEM_ACTION.RELATED_ID is referencing an ACTION that does not exist in the target database.
To resolve the issue, please check the following:
- Verify that the referenced Action exists
- Ensure the related_id (Action) is included in your package.
-> (do you have the Folder "Action" and the xml inside in the "Import" Folder?)
If not, re-export the package including Actions (with dependencies).
Compare IDs
- Check if the related_id points to an ID that does not exist in the target system.
- This can happen between environments (for example, when a versionable item is updated and the ID changed — I’ve personally missed updating it in one of the files before).
Review package completeness
- Make sure you didn’t export only part of the configuration (e.g., ItemType without its Actions).
In my experience, this is the most common cause of this error.
Michael
