Aras V12SP9 Error

Question

Hi,
My&nbsp;Aras open instance has suddenly stopped working with this error:

After the error is dismissed&nbsp;the screen seems frozen and only way to quit is to close the browser.&nbsp; It seems like a database issue because a different database on the same server works just fine.&nbsp; Also, I migrated the problem database to a different computer and it suffers from the same issue.
Any pointer from Aras experts out there is highly appreciated.
-Sam

angela · Answer

Hi Schauhan,&nbsp;
have you fixed this one already? I sometimes see this error, mainly after customizing CUI elements in a wrong way.

schauhan · Answer

Hi Angela,
I have not been able to find any fix.&nbsp;You might be right that this error is somehow related to customizing CUI elements. I remember one time trying to customize banner logo.
-Sam

jayrajvh · Answer

This CBS is ultimately using method&nbsp;cui_init_mwh_action_menu_button

schauhan · Answer

I have not been able to solve this problem.&nbsp; The real problem is that the UI freezes out after error is dismissed so I can't do anything through Aras.&nbsp; I need to modify the database in some way to fix it but I can't figure out how.

angela · Answer

Does the error appear as soon as you start up Aras or only when you try to open a specific item/itemType?
When the error occours only for a specific item, a custom Action or CUI element assigned to the ItemType can cause the error. When error appears&nbsp;every item,&nbsp;try if the browser debugger shows any hint regarding the initial trigger.
Edit: Regarding database. Make a SQL view to list last modified CommandBarSectionItems. This maybe helps to identify the problematic element.

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Aras V12SP9 Error

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