Forum Discussion

schauhan's avatar
schauhan
Ideator III
3 years ago

Aras V12SP9 Error

Hi, My Aras open instance has suddenly stopped working with this error: After the error is dismissed the screen seems frozen and only way to quit is to close the browser.  It seems like a ...
angela's avatar
angela
Catalyst II
3 years ago

Hi Schauhan, 

have you fixed this one already? I sometimes see this error, mainly after customizing CUI elements in a wrong way.

  • schauhan's avatar
    schauhan
    Ideator III
    3 years ago

    Hi Angela,

    I have not been able to find any fix. You might be right that this error is somehow related to customizing CUI elements. I remember one time trying to customize banner logo.

    -Sam

    • Jayrajvh's avatar
      Jayrajvh
      Creator II
      3 years ago

      This CBS is ultimately using method cui_init_mwh_action_menu_button

      • schauhan's avatar
        schauhan
        Ideator III
        3 years ago

        I have not been able to solve this problem.  The real problem is that the UI freezes out after error is dismissed so I can't do anything through Aras.  I need to modify the database in some way to fix it but I can't figure out how.