Forum Discussion

8 Replies

  • Gopalakrishnan_Udayasankar's avatar
    Gopalakrishnan_Udayasankar
    Ideator I
    8 months ago


    Hello, I am facing the same issue now, did you get this issue resolved? if so, could you please provide the corrections steps over here.?

    • Gopikrishnan's avatar
      Gopikrishnan
      Ideator I
      4 months ago

      I faced similar issue and resolved after enabling the static content in IIS

      Ensure all necessary IIS components are installed. Go to Control Panel > Programs > Turn Windows features on or off, expand Internet Information Services, and enable:

      • Web Management Tools

      • World Wide Web Services

      • Common HTTP Features (e.g., Static Content)

      Restart your system after enabling these features.

    • asebastian's avatar
      asebastian
      New Member
      8 months ago

      Hello,

      Could you please provide more information about your instance? What version are you using? Could you perform the steps outlined above by Skyler and post the resulting errors if there are any?

      Thanks,

      AJ

  • AksharaR's avatar
    AksharaR
    Ideator I
    4 years ago

    Hi, I am getting the same issue. Did you find a solution? Please suggest.

  • mikestanley464's avatar
    mikestanley464
    Ideator I
    5 years ago

    I'm curious if you're getting any specific errors. It looks like you're using Firefox- if you right click somewhere in that page, you should have an "Inspect Element" option. Open that, then open the console tab. (You can also get here by hitting ctrl+shift+k.) Refresh the page, and look to see if anything shows up in the console.

  • Skyler_Crossman's avatar
    Skyler_Crossman
    Ideator I
    6 years ago

    ARAS PLM Learner,

    I'm curious if you're getting any specific errors. It looks like you're using Firefox- if you right click somewhere in that page, you should have an "Inspect Element" option. Open that, then open the console tab. (You can also get here by hitting ctrl+shift+k.) Refresh the page, and look to see if anything shows up in the console.

    Just from looking at that box, I'm a little suspicious that javascript got disabled somehow, though when I try and replicate this I don't get the beveled box that you do. If other sites that use javascript are working for you, then it's probably not that.

    Skyler C.

    • Martin_Le_Bourgeois's avatar
      Martin_Le_Bourgeois
      Ideator I
      5 years ago

      Dear Skyler,

      I have just installed Innovator and I am having exactly the same problem.

      You'll find a screenshot below. Unfortunatley, the console is in German, but most error messages seem to mention a MIME-type conflict or an unknown, missing or incorrect MIME type. I get similar errors in Firefox, Chrome and Edge.

      Do you have an idea about a possible reason for that error?

      Martin

      • AngelaIp's avatar
        AngelaIp
        Ideator I
        5 years ago

        Somehow reminds me to a problem with the German language pack that I faced too. Will your Innovator work when you switch browser language to English?