Forum Discussion

Jaiganesh's avatar
Jaiganesh
Ideator I
6 years ago

"The operation was canceled." message while logging in.

Hello All,
Installed Aras on Windows10 machine.
Using .Net Framework 4.7.2 as specified in the installation document.
When I try to login to Aras (using admin/innovator),
it takes sometime and finally shows the below message in the login screen:
"The operation was canceled."
Tried with Edge & Chrome too.
Any input on how to fix this?
Thank you very much for your help.
Regards,
Jai

3 Replies

  • Jaiganesh's avatar
    Jaiganesh
    Ideator I
    6 years ago

    Hi,

    Resolved it & now I’m able to login. 

    The issue was the server entry in DB-Connection in config file. 

    Previously it was… 

    <DB-Connection id="InnovatorSolutions" database="InnovatorSolutions" server="localhost" 

    Now changed it to… 

    <DB-Connection id="InnovatorSolutions" database="InnovatorSolutions" server="MyMachineName\SQLEXPRESS"

    Thanks for your time in this.

    Regards,

    Jai

  • Gopikrishnan's avatar
    Gopikrishnan
    Accelerator II
    6 years ago

    Hi Jaiganesh

    Ensure that SQL Server is running in services.

    Step 1: Press Windows Key + R (to open run)

    Step 2: Type services.msc

    Step 3: Search for SQL Server

    Step 4: Right click and select Start (If not running)

    Thank You

    Gopikrishnan R

    • Jaiganesh's avatar
      Jaiganesh
      Ideator I
      6 years ago

      Hi Gopi,

      Thanks for your reply.

      Yes, SQL Server is running & I'm not able to login still.

      When I try to login to Aras (using admin/innovator),
      it takes sometime and finally shows the below message in the login screen:
      "The operation was canceled."
      Any input would be appreciated.
      Regards,
      Jai