Forum Discussion

srikumarradha's avatar
srikumarradha
Ideator I
2 years ago

Unable to download Aras Innovator Community Edition through email Link

Hi, I am unable to download the Aras Innovator Community Edition received through email. Will appreciate if it can be resolved. with warm regards Srikumar  
eli_donahue's avatar
eli_donahue
Community Manager
2 years ago

Hi Srikumar,

I'm seeing the same issue when I request the community edition through the web form. I'll report the issue to our IT team and share an update here when we have a fix or workaround.

Thanks for reporting this!

Eli

  • srikumarradha's avatar
    srikumarradha
    Ideator I
    2 years ago

    Hi Eli,

    Thank you. Unlike previous open releases, I thought all download requests were made through the web form from the Aras Community Edition release onwards.

    with warm regards

    Srikumar

    • eli_donahue's avatar
      eli_donahue
      Community Manager
      1 year ago

      Hi Srikumar, 

      Have you had any luck downloading the installer this week? The issue should be resolved. You can either click the link in one of the “reminder” emails sent by the system, or you can fill out the form again to get a new email. 

      • srikumarradha's avatar
        srikumarradha
        Ideator I
        1 year ago

        Hi Eli,

        Just got to check it out! It's working now and I was able to download the installer after filling up the form again. Thank you once again for your support as always!!

        with warm regards

        Srikumar