Having this same issue. All software is installed as previous replies indicate. What are the steps to resolve???
Been trying to install this software and follow documentation for two days now. Need more help here....
Hi Tempo_IT,
Sometimes 500 or 502 errors occur because of the framework license key tied to either a MAC address only for a wired connection or a wireless connection. Give this a shot:
1. Request a new license key but this time make sure to use the Wireless LAN adapter Wi-Fi MAC address.
2. Go to the codetree and open the InnovatorServerConfig.xml and replace that key with the new one.
3. Reset IIS (you can do this through the command prompt "IISRESET" or through the application
If that doesn't work someone told me they followed these steps and reinstalled innovator and was able to log in.
Hope this helps!
Nithin
Hi is the codetree an alias path known to most of Aras users? I cannot find this path or the file. Using Aras 12.
Can you provide the correct commands in powershell to see if the correct programs is installed?
Where can I find the error log for the 502 error?
