Forum Discussion

Miranda's avatar
Miranda
Ideator III
2 years ago

How to update the certificate files

Hello,

There are some certificates files of Aras software. The expiration date is only one year. This means that we have to update these certificates every year, otherwise, we cannot use the software. Does anyone know how to update the certificates and extend their expiration date? Can it be extended more longer than one year?

Thanks,

Miranda

4 Replies

  • angela's avatar
    angela
    Catalyst II
    2 years ago

    See  link 

    What does not work in your environment? Is everything down? What kind of certificates have experied?

    There is not just "one" type of certificates. Regarding OAuth certificates typically the Vault will not work. For SSL certificates everything else can be affected.

    Angela

    • Miranda's avatar
      Miranda
      Ideator III
      2 years ago

      Hi Angela,

      Many thanks for your reply. Our certificates are going to be expired. We are using free version Aras, and our verion is Release 16 Build 14.0.2.33605. I would like to know how we free version user to renew the expired certificates, including all kinds of possible cases as you mentioned, OAuth certificates or SSL certificates. I see the solutions of OAuth certifictes in the community forums, but didn't find the solutions of SSL certificates. Could you please help to provide that?

      Very appreciated for your great support!

      Best,

      Miranda

       

  • jsperling's avatar
    jsperling
    Community Manager
    2 years ago

    Thanks for your question.  The certificates are established during installation and as you mention they do have a time-out period.  Aras provides support services for certificate renewal to subscribers only.  As a Community Edition user your options include:

    • Contracting with an Aras partner to provide assistance with certificate renewal
    • Moving to the latest 2024 Release of the Community Edition in order to establish a new certificate
    • Moving to an Aras Subscription
    • Miranda's avatar
      Miranda
      Ideator III
      2 years ago

      Hi John,

      Thanks for your information. I get it.

      Thanks,

      Miranda