Enterprise Search problem: Unable to connect
Hi all, I'm quite new to Aras - installing it second time and this time around I'm installing it to the 2 servers so that the Enterprise search services are located in a another server. Briefly my co...
Forum Discussion
Hi there,
I've seen this issue a few times, and it's typically a problem with the Solr instance on the server. Could you try to connect directly to the instance to see if you can access the dashboard? The default URL is: http://YOUR_SERVER_NAME:8983/solr. If you're prompted for credentials, you should type in the credentials of the Collection Admin specified during the installation.
If Solr is running correctly, you should see a dashboard like the screenshot below.
If you don't see this dashboard, you can try opening the services on the server and manually restarting the Aras ES Index. After restarting this index, try connecting to your Solr server again using the same URL. If you can connect after restarting this service, please try to run a search in Innovator to see if the error is resolved.
Chris
Christopher Gillis
Aras Labs Software Engineer
