Forum Discussion

Rim's avatar
Rim
New Member
1 day ago

Aras Innovator 2025 Installation Error - HTTP 500 on IIS

Hello,

I am trying to install Aras Innovator 2025 on Windows 10 with the following configuration:

  • SQL Server 2022 Express (HOURANI\TEW_SQLEXPRESS)
  • IIS 10
  • ASP.NET 4.8

The installation wizard completed successfully, but when I try to access the application at http://localhost/InnovatorServer/Client/index.aspx I get HTTP Error 500.

What I have done so far:

  • SQL Server authentication is enabled
  • Database InnovatorSolutions created successfully
  • Users innovator and innovator_regular created with correct permissions
  • InnovatorServer application added manually in IIS
  • ASP.NET 4.8 enabled in Windows Features
  • ASP.NET Core Hosting Bundle installed

Question: What could cause HTTP 500 after a successful installation? Is there a specific IIS configuration needed for Aras Innovator 2025?

Thank you!

1 Reply

  • mconstantin_aras_com's avatar
    mconstantin_aras_com
    Creator I
    1 day ago

    Hello

    Not my domain of expertise, but I found documentation related to this error and this was the resolution steps:

    Ensure the following role services are installed via Add Roles and Features for IIS:

    • .NET Framework 4.5+ Advanced Services
    • Static Content
    • Windows Authentication
    • ASP
    • ASP.NET 4.5/4.8
      (For older OS: ensure ASP.NET is fully registered)

    After confirming these, re-register .NET with IIS by running in an elevated Command Prompt:
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe –iru
    C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe –iru

    also verify Application pool:

    • .NET CLR → v4.0
    • Pipeline → Integrated
    • Identity → ApplicationPoolIdentity


    regards

    Michael