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Arif's avatar
Arif
Creator I
6 months ago
Solved

Activating licenses in a clustered environment

We have multiple servers setup with Innovator connecting to the same database to have a clustered environment. users access Innovator via a load balancer which routes the users to one of 4 innovator ...
  • Arif's avatar
    6 months ago

    Got the solution from ARAS Support.

    There are 2 types of framework license - a framework license is the license we include in InnovatorServerConfig.xml that we initially setup for each node by using the Mac Address to get a license from the ARAS support site.

    • Unlimited - based on Mac Address : <License lic_type="Unlimited" lic_key="....
    • Verified - provided by ARAS on request : <License lic_type="Verified" lic_key="....
      • Verified framework license is not dependent on mac addresses.

    You cannot run a cluster on Unlimited framework license. We must use verified framework license. And once we get a verified framework license from ARAS, we must use the exact same license entry in InnovatorServerConfig.xml for all nodes of a cluster.
     
    ARAS provides the verified license, You may also need to ask ARAS to increase the license allocation so you can again delete and Activate all the licenses into the cluster environment.

    After this, licenses will be available on every node of the cluster.