Forum Discussion
christopher_gillis
8 years agoCommunity Manager
Hello,
I can confirm that this is a standard product bug. I've been able to consistently reproduce this issue both in 11.0 SP10 and in the new version of 11.0 SP12.
I've filed this as an issue with our internal team to be fixed in a future release. As a workaround, could you please try to clear the "pwd_is_set_on" property of the vadmin user by using the SQL query below?
update innovator.[user] set pwd_is_set_on = null where first_name = 'Vault' AND last_name = 'Admin'
I believe this should have the effect of skipping the check to see if the vadmin's password has expired since there is no date to compare against.
Chris
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Christopher Gillis
Aras Labs Software Engineer