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Nathan_H_'s avatar
Nathan_H_
Accelerator I
5 years ago
Solved

User Can't See an Entry

Good day all.  I am using Aras v11 SP10.  I have a weird problem.  The system is using an ItemType s_Part for the parts instead of using the OOTB Part.  A user created two parts in the system.  When ...
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  • angela's avatar
    angela
    5 years ago

    Quote: "We added the standard Part Lifecycle to s_Part."

    The standard Part lifecycle will overwrite your Default ItemType Permission. The 'Part' lifecycle will set the Permission to 'new part' and 'released parts'. They both contain the 'All Employees' identity.

angela's avatar
angela
Catalyst II
5 years ago

Also you say you haven´d changed permissions, this one looks like a Permission problem. Check out permissions "New Part" and "Part Released". 

This one is a nice little puzzle to solve in the morning. So here is my try: I assume your Part creator can see it´s own Part cause he/she is the Owner of the Part. When you promote to Released, the second permissoin is used were Owner is missing.

My prediction: You have forgot to add your regular users to the identity "All Employees". 

  • Nathan_H_'s avatar
    Nathan_H_
    Accelerator I
    5 years ago

    Angel,

    Thanks for the input.  I have not seen separated permissions for New art & Released part.  Where would I find that?  For the most part, we use the World for everything, not New Employees. 

    • angela's avatar
      angela
      Catalyst II
      5 years ago

      Quote: "We added the standard Part Lifecycle to s_Part."

      The standard Part lifecycle will overwrite your Default ItemType Permission. The 'Part' lifecycle will set the Permission to 'new part' and 'released parts'. They both contain the 'All Employees' identity.

      • Nathan_H_'s avatar
        Nathan_H_
        Accelerator I
        5 years ago

        Angel,

        I am going to start adding all of our people to the All Users group to fix the problem.  Thank you for telling me about this.  It has also given me ideas for future things.