Forum Discussion
Hi Angela,
I'm not able to reproduce this issue locally. Using the import tool from the R35 database, the "Login" button changes to a "Logout" button after I sign in. If I click the logout button, I can then click Login to get brought to the login screen where I can re-enter the database. It seems changing the URL in the Server field should automatically sign you out as well.
I did notice you were using Windows authentication. I don't have an instance right now with Windows auth set up, but I can try to test that soon as well. I'm wondering if this new login option isn't playing nice with windows auth.
One thing you can try to clear these cookies to get around this issue is to bring up the browser dev tools when you are brought to the login screen. You should be able to do this by either clicking F12 on your keyboard or by right-clicking and selecting "Inspect" (or whatever the German equivalent is). From the dev tools, you should be able to clear the cookies. In the Google Chrome dev tools, you can find your cookies by going to the Application tab in the top row.
Let me know if this works!
Chris
- AngelaIp3 months agoIdeator I
Hi Chris,
Yes I use active directory! I made short video to show the real-life situation: https://www.youtube.com/watch?v=ILRCcWhpPlY
Target version is I12. But I use the latest export/import tools cause they support language packs a lot better than the previous versions.
The F12 trick worked! Innovator ask me for database selection again as soon the cookies were deleted:
Thanks for this tip! It´s definitely more convenient that my current work around - using 3 different generations of Import Tools....
BTW: I tried to use ?prompt=select_account with the URL, but unfortunately it results in a "cannot get Oauth server URL" error message.