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Joseph_An's avatar
Joseph_An
Creator II
6 years ago

Error of installing Aras Project Management in 'aras UPDATE'.

Hi Expert, 

Recently, I installed ARAS Innovator 12 SP9. 

Afterwards, I tried to install 'Aras Project Management' in it using 'aras UPDATE' tool. 

However, I got the error message saying that  source file does not exist or could not be found 'C:\Program Files (x86)\Aras\Innovator\Client\scripts\include\rev.inc'.

But, when I check the location of 'rev.inc' in the server, it doesn't exist in  'C:\Program Files (x86)\Aras\Innovator\Client\scripts\include\rev.inc' as the error message says. 

I find that it exists ' 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\rev.inc''.

In this case, would you please help what I can do to fix it?

Secondly, when I tried to download 'ARAS Product Engineering' in 'aras UPDATE' tool, I got the error message 'Download failed'. 

I tried many times. But, I got the same error message. 

Would you please help how to solve this issue?

Thank you. 

Joseph 

1 Reply

  • asebastian's avatar
    asebastian
    Community Manager
    6 years ago

    Hi Joseph,

    Could you try pointing the installer at the innovator/innovator folder? I believe that's what the installer is expecting when looking or the rev.inc file.

    AJ