Forum Discussion

quyenth's avatar
quyenth
Ideator II
4 years ago

Download file without using [File] item type

Hello,

on my aras server all files have been encrypted. When i want to decrypt, i have to copy files to a fixed folder that has been set up for automatic decryption. So how can I download files in that folder?

4 Replies

      • angela's avatar
        angela
        Catalyst II

        I love when people describe their issue in as few words as possible. But understand this sometimes make it hard help with a solution. 

        The server is big. When ALL files on your server are encrypted, you probably have accidentally installed a ransomware. This would be an overall bad start situation for solving this issue.

        But I assume you talk about a specific location of your server were you store Innovator related files. Where is is? In your installation code tree? Vault area? Desktop? Somewhere in the C: drive?

  • This would be an overall bad start situation for solving this issue. upsers

    But I assume you talk about a specific location of your server were you store Innovator related files.