Forum Discussion

Former_Member's avatar
Former_Member
Accelerator III
7 years ago

Blank page after installing and login to 12.0

Installed Aras 12.0 and I get following empty screen with js error after login.

11 Replies

  • discerning's avatar
    discerning
    Ideator II
    6 years ago

    I have exactly the same issue. Chrome browser - latest.

    Anyone have any ideas. I am unable to evaluate the product currently.

  • Suhas's avatar
    Suhas
    Creator III
    6 years ago

    Hello Vinay,

    While installation of Aras 12 any OAuth related error was occurred?

    Regards,

    Suhas

    • Former_Member's avatar
      Former_Member
      Accelerator III
      6 years ago

      Yes. But if you follow the prerequisites mentioned in the Aras document everything should work.

    • SunilReddy's avatar
      SunilReddy
      Creator II
      6 years ago

      Hello Suhas, Can I help you on Aras 12 installation issue?

      • Suhas's avatar
        Suhas
        Creator III
        6 years ago

        Yes, sure Sunil.

        Regards,

        Suhas

  • jbuusao's avatar
    jbuusao
    Ideator I
    6 years ago

    I also have the exact same issue, same error [Uncaught (in promise) TypeError: Cannot read property 'GetAllMetadataDates' of undefined]

    Any hint from the folks on this thread that found the fix?

    Thanks!

    • discerning's avatar
      discerning
      Ideator II
      6 years ago

      I finally fixed my issue. I am not an Aras "regular" and missed the very important details on which .Net & Core frameworks to install in the installation document. You MUST, very closely follow the links and description for the install machine. I had to try a number of times before finally getting it just right. 

      • Suhas's avatar
        Suhas
        Creator III
        6 years ago

        I have checked all Configuration and prerequisite. 

        And it is similar with Aras installation guide.

        Regards,

        Suhas