Forum Discussion

Miranda's avatar
Miranda
Ideator III
2 years ago

Aras license issues

Hi community, Our Aras server has two network cards for network redundancy, and each network card has a MAC address. But the issue is that Aras license will disappear if we restart the server. Ther...
jsperling's avatar
jsperling
Community Manager
2 years ago

Thanks for your questions.  Regarding your first question, yes if you keep the MAC address the same the framework license key will continue to work.  As for your second question, we no longer distribute framework keys for previous releases, they are restricted to the latest release only (currently “2024 Release”).

  • Miranda's avatar
    Miranda
    Ideator III
    2 years ago

    Hi John,

    Thanks for your reply.

    But if the MAC address is changed and we need keep to use the current version 14, can we get the new license key of version 14 through an Aras partner，or do we have to move to the lateset 2024 release of the Community Edition or an Aras subscription?

    Thanks,

    Miranda

    • jsperling's avatar
      jsperling
      Community Manager
      2 years ago

      We don't provide framework license keys for previous Community Edition releases, either directly or through partners.  The other two choices you stated are your options if you use a new MAC address.

      • Miranda's avatar
        Miranda
        Ideator III
        2 years ago

        Hi John,

        Get it. Thanks for your explanation.

        Regards,

        Miranda