Forum Discussion

Aaba's avatar
Aaba
Ideator I
9 years ago

Send return email to the user in workflow.

Hi Guys, I am trying to send email from workflow. When i assign item to user then sending mail with all details to that user. Once that user approves it, then i want to get email as "Item is approved". I tried to check the email notification events like "OnClosed","OnVote" etc, but i am not getting any emails even it is approved by assigned user. Can you please help me on it and suggest.   Thanks, Aaba.
Emails
Notifications

1 Reply

  • dlindinger's avatar
    dlindinger
    Ideator I
    9 years ago
    By default, emails are configured to be sent by the user Innovator Admin. Also by default, Innovator Admin is not configured with an email address. Sometimes providing an email address for Innovator Admin will resolve these kinds of problems.