Forum Discussion

Former_Member's avatar
Former_Member
Ideator I
7 years ago

Not a single item error when saving on PLM

Hello, I don't think we have done anything major to our implementation of PLM, but I am getting the following error when I try to modify some parts manually: Not a single item<SOAP-ENV:Envelope x...
Errors
Gopikrishnan's avatar
Gopikrishnan
Ideator I
7 years ago

Hi PMateo

Can you confirm when you are getting this error ?. Is it happening on initial save of a part or opening a part or editing a part ?

Not a single item is a generic error where the method apply result is expecting one item instead it is a collection of items. 

Based on some condition from part form, are you trying to populate some relationship tab or something when part is saved initially. If that condition is satisfied you might not get any error else you will get an error. 

Thank You

Gopikrishnan R

Former_Member's avatar
Former_Member
Ideator I
7 years ago

Hi,

It's happening when I edit a part, and regardless of what I edit I am getting the error (I have tried editing the description, adding/deleting documents and CAD documents, part name, etc).

The issue may be due to the product codes we use for some of the parts, and from the explanation you provided I am feeling more confident about the source of the issue. I will do further testing and let you know; let me know if you have other suggestions.

Thanks a lot! 

PMateo

  • Gopikrishnan's avatar
    Gopikrishnan
    Ideator I
    7 years ago

    No Problem. If you are able to identify the right method causing this issue, you can debug and analyze. If still facing issue, please send the serverMethod causing this issue.

    Thank You

    Gopikrishnan R

    • Former_Member's avatar
      Former_Member
      Ideator I
      7 years ago

      How can I debug this method on PLM? I added the following line

      <operating_parameter key="DebugServerMethod" value="true"/>

      to the InnovatorServerConfig.xml file but I can't really get the debugger to start.

      • Gopikrishnan's avatar
        Gopikrishnan
        Ideator I
        7 years ago

        Hi Pmateo

        Is it a server method (C# or VB) or client method (Javascript)?.

        If Server method, include below line in your method

        if(System.Diagnostics.Debugger.Launch()) System.Diagnostics.Debugger.Break();
        If Client Method, include below line in your method and hit F12 before performing the action (In this case before saving the part)
        debugger;
        For more information on debugging, check this blog
        Thank You
        Gopikrishnan R