Forum Discussion
Hi there,
I see you posted on the other thread about this same issue, but I wanted to leave a comment here for people who find this in the future. Aras Innovator 12.0 has new requirements from Aras Innovator 11.0. Please check Section 2.1.2 of the 12.0 Installation Guide and ensure you have all of the pre-requisite applications installed.
This particular issue seems to be most commonly associated with missing the ASP.NET Core/.NET Core Runtime and Hosting Bundle version 2.1.8.
Chris
Christopher Gillis
Aras Labs Software Engineer
- Former_Member7 years agoAccelerator III
aras does a poor job of informing users that server requirements have changed. I appreciate your diligence in responding to these messages, especially as gently as you do which is appreciated. Nothing is more embarrassing than NOT reading the directions then asking for help only to be told to READ the directions.
My case was an upgrade and during an upgrade a user typically assumes the requirements have been previously met, furthermore, most software companies include the installation of necessary software.
Ill accept my portion of the blame for not reading, aras needs to do a better job of informing its users that requirements have changed, i mean you could have merely highlighted the section with a little note that said *ATTENTION*, instead aras chose to retroactively answer each question related to that specific issue on the community board.
New aras looks good.
- TeeBee7 years agoIdeator I
I personally think Aras does great job documenting!! (one has to read it[emoticon:c4563cd7d5574777a71c318021cbbcc8])
Yet I seem to have this specific component installed and getting the same error. Any other suggestion what may be the problem?
- christopher_gillis7 years agoCommunity Manager
Hello,
I just saw this issue on another machine that also already had the runtime and hosting bundle. The issue with that machine was that it was brand new and a recent Windows update that had .NET 4.8 installed but not .NET 4.7.2. I was able to resolve this issue by installing the .NET 4.7.2 developer pack.
Could you check if .NET 4.7.2 is installed on the server you're having trouble with? One thing to note is that if .NET 4.8 is already installed, you won't be able to use the Runtime installer from the link above since it will complain that a newer version is already installed. That's why I had to use the developer pack instead.
Chris
- sgopinath6 years agoIdeator II
I installed 12SP4 for the first time and running to the same issue. I have installed dotnet-sdk-2.1.804-win-x64 and NDP472-DevPack-ENU and still can't get past the issue. Is there a solution posted anywhere?
- Former_Member7 years agoAccelerator III
I needed to update .Net Framework 4.7.2 ASP.Net Core/.NET Core Runtime and Hosting Bundle on our server. Hope that helps.