Forum Discussion

msasmita's avatar
msasmita
Ideator I
11 months ago

Cannot see item type parts already created

Hello, I am new to aras and just blind testing the application. I have created several users, added a few fields in the item type part and edited its form. Test create a part, saved and done. When i went back to the part search page which defaults all items, its not showing. However when i try to add the same item id to a new part its showing a duplicate already exists. I can add this part that i created to my model but cannot search for it or access it anywhere else. can anyone help me ?

thanks so much.

3 Replies

  • eli_donahue's avatar
    eli_donahue
    Community Manager
    11 months ago

    Hi msasmita,

    It sounds like your user may not have "get" or "can discover" permissions for parts. Can you log in as root (default password "innovator") and check whether you can see any parts with that user?

  • griffincollins11's avatar
    griffincollins11
    Ideator I
    8 months ago

    Thanks, Eli. That makes sense. I'll try logging in as root and see if I can find the parts that way. If I can see them as root, that definitely points to a permissions problem with my regular user account, right?

    • asebastian's avatar
      asebastian
      Community Manager
      8 months ago

      If you can see the parts as Root but not your user account it means that the user account is not a member of an identity which has access to the ItemType. For parts, check out the New Part permission: 

      Make sure your user is part of one of these groups (likely all employees).