Forum Discussion

rdraut's avatar
rdraut
Ideator II
7 years ago

11SP12 with MPP11.0R3 and CAD to PDF Converter

We installed Innovator 11SP12 and then installed the CAD to PDF converter.  It converts Solidworks to PDF in CAD documents no problem. Then we installed MPP11.0R3 and created a simple process plan....
eli_donahue's avatar
eli_donahue
Community Manager
7 years ago

Hi rdraut,

It sounds like there may be a conflict somewhere between the HTML to PDF Converter/Publisher, the CAD to PDF Converter, and the hotfix for MPP. I recommend contacting Aras Support ([email protected]) with this issue, as they will have more details about the hotfix and underlying issue.

Eli

Eli Donahue

Aras Labs Lead Engineer

  • rdraut's avatar
    rdraut
    Ideator II
    7 years ago

    Thanks!  The hotfix is installed but there are some issues with dll versions when a clean Innovator 11.0SP12 instance has MPP11.0R3 installed.  Conversion server works fine, but not for MPP process plan publishing.  Support gave us one proposed workaround but it results in another error.