Feature licenses error when activate
We are using a stand-alone server currently until we get ARAS fully stood up, then we will go live. We received the feature license keys and went to activate feature key but we keep receiving the pictured error below. It also pops up upon entering our database. Has anyone seen the below error before?1.9KViews0likes4CommentsToggle visibility of Restricted files under Documents
The Document's Type field had to be updated to a new value that was added to the list. Batch loader was used to the edit the Document but this created a new Version and the State to Preliminary from Released. We did not want the new versions to be created. The new version of these Documents were purged. Now, under these Documents all the files show as "Restricted" however, they are visible to Admins. How do I make these files visible again. Screenshot below0Views0likes3CommentsAllow a non-admin identity/user to "Unclaim" items locked or claimed by others
I have some power users I'd like to give the ability to unlock/unclaim items that other users have locked/claimed. I don't want to give them full admin rights and can't find the method, action, permission, etc... to allow the "Unclaim" action. This screenshot is an example of the action I'm trying to permit for some select power users. Is there a way to enable identities access to this "Unclaim" action? If there is a way to set this based on item type that would be even better. Currently running Aras 12 sp4. Thank you in advance!4.3KViews0likes4CommentsRestore root User
I have disabled the root user and don't know, how to restore. Admin user don't have the permission. I found this solution: https://community.aras.com/f/archive/365/support-q-amp-a---how-can-i-restore-the-root-user But SQL remains following error: Invalid object name 'User'. Can someone help me?2.8KViews0likes1CommentReleased part cannot search from part and BOM list
Hi, I'm facing new issue sharing the BOM with users. Users who has proper permission cannot see the part information as attached picture "Limited(Red)". Super user only can see the all item whether they are preliminary or released. Do you have any idea for this case? BR!1.3KViews0likes0CommentsInvisible product menu in the TOC
Hi All, We've just added new user as design engineer account by super user (root). And log in by new sample user who is design engineer. But product menu is invisible from this new user. I think my process is not correct. <design engineer account > 1. add user 2. add identity as super user. 3. add team member in the engineering team by Team menu. Best Regards!4KViews1like3CommentsExtended Properties Permissions Issue
Hi Team I have configured extended properties for Part Item type and I'm able to select and add the xProperties in Part item using super user. But when I try to get / add xProperties using normal user, I was not able to get or add the xProperties. I'm getting the below error You have insufficient permissions to perform 'classify' operation for item id '46F261DDEDEA40F784EA2C51687BB519' by xClass id 'F4C365C728574ADEAE8EB1C4E5A50D25'. Attached screenshot as normal user and super user for reference. Do I need to add permission anywhere to see / add xProperties on Part as normal user ? Thank You6KViews1like2CommentsFile download error with message "user hasn't enough permissions for this file"
I upload a file to aras, when I want to open it, it show the "System.Web.Services.Protocols.SoapException: User hasn't enough permissions for this file " the detail as below, but I search the file in my vault path ,it really uploaded,does anyone could give me idea how to solve it.4KViews0likes2CommentsAras Innovator 12 - Open - Project Management
Hello everyone, I'm barely new in the Aras World and I have some issue. The website specify that Project is available into the "Open" version. But I can't find the ItemType, nothing appears onto the "Portfolio" TOC. (I searched into database too) I used Admin, then i tried with a new users What I did wrong ? I just installed the platform ...4.3KViews0likes2Comments