John Pilla
Edited: Try it … Run both ECR reports - Step 3
" Right mouse click and choose ECRReport." changed to Right mouse click and choose ECR Report.
John Pilla
Try it...
I feel like we should spell out exactly the values for these properties. Especially since we will not have Location data in the Training DB.
John Pilla
Will these Causes be in the Training DB? I am testing on the ACE DB, so I see them.
But, I think would be better to write steps to create a Cause and then add to the RCA.
John Pilla
Try it... Step 4: " and upload the Native File and Viewable Formats if desired." Do we need this phrase? We are instructing them to do this in Steps 5 & 6
John Pilla
Last line (bullet) " You can document a library of Causes that can be related to the RCA Item"
I don't think we have defined the acronym RCA to be Root Cause Analysis as of yet.
John Pilla
" You can learn more about Projects through the Program Management wiki: Link to Program Management wiki "
Using the term "wiki" - I think we decided to use "self-paced learning" instead.